Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
learing new things
AVAILABILITY
Timeline
Generic

Mahak Kaur

Surrey,Canada

Summary

To pursue a challenging career in a progressive environment where learning, innovation, and creativities are encouraged, and my skills and knowledge can be enhanced to their maximum potential to contribute to the overall success and growth of the organization.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Computer Operator

Chapter One
01.2025 - 05.2025
  • Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.
  • Maintained spreadsheets of data across multiple systems.
  • Generated reports covering details about data, system operation, and error monitoring.
  • Processed requests for service from internal and external customers.
  • Improved system efficiency by monitoring computer performance and troubleshooting issues as they arose.

Team member

Bullet proof company
07.2024 - 12.2024
  • Achievements osks
  • Achievements/Tasks

Cashier and holding full management of hotel

01.2024 - 05.2024
  • Implemented product knowledge to effectively advise customers, resulting a increase in customer satisfaction ratings.
  • Organized everything in hotels like taking care of people choice and maintenance of hotel room.
  • Company cash tanding pces.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provide exceptional customer service to clients and provide them good materials.
  • Use CRM software to document customer interactions and update customer records.
  • Meet or exceed set targets for customer satisfaction, response time and resolution time.
  • Participate in training sessions to improve product knowledge.
  • Conduct customer surveys and provide feedback to management on customer satisfaction levels.
  • Achievements/Tasks

Education

Bachelor - computer

Chandigarh University
India
03.2020

Hospitality Management - Bachelor

Avalon Community
Surrey, BC
05.2024

Skills

  • Excellent written and verbal communication skills
  • Deep understanding of the products or services
  • Ability to remain calm and patient
  • Building strong relationships with customers
  • Strong problem-solving

Certification

  • Customer Service Excellence Certificate
  • Certification in Customer Relationship Management

Languages

Hindi - Full Professional Proficiency
Punjabi - Full Professional Proficiency
English - Full Professional Proficiency
English
Full Professional

Hobbies and Interests

Volunteer work, Travel, Dancing, Fitness, Reading Books, Basketball

learing new things

I love to learn new things

AVAILABILITY

Full time

Timeline

Computer Operator

Chapter One
01.2025 - 05.2025

Team member

Bullet proof company
07.2024 - 12.2024

Cashier and holding full management of hotel

01.2024 - 05.2024

Bachelor - computer

Chandigarh University

Hospitality Management - Bachelor

Avalon Community

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Mahak Kaur