MAHAK

Handle any issues that may come up by replying to messages in less than 60 seconds, increasing customer satisfaction scores by 25%.

• Managed front desk operations, including greeting customers, answering phone calls, and addressing customer inquiries.
• Processed payments accurately and efficiently, ensuring financial transactions were handled with precision.
• Collaborated with team members to resolve customer issues promptly and maintain a high level of customer satisfaction.
• Assisted in training new front desk staff on company policies and procedures.