Summary
Overview
Work History
Education
Skills
Volunteering Experience
Timeline
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Mahadin Chowdhury

Winnipeg,MB

Summary

  • Promoted to Supervisor within 8 months for outstanding leadership
  • Led daily operations and boosted team productivity under pressure
  • Achieved 100% accuracy in financial transactions and reconciliations
  • Enhanced Google rating from 2.8 to 3.4 through standout service
  • Thrived in high-volume environments with strong problem-solving

Overview

2
2
years of professional experience

Work History

Supervisor/Cashier

Wienerpeg
05.2024 - Current


  • Oversaw cash handling and end-of-day reconciliations with zero discrepancies.
  • Resolved escalated customer issues with full satisfaction rate.
  • Managed inventory orders and vendor invoices with precision.
  • Improved Google rating from 2.8 to 3.4 through excellent customer service.

Customer Service Associate (Seasonal)

Iceland Skate Rental
12.2023 - Current
  • Resolved issues calmly and professionally under pressure, ensuring smooth operations.
  • Maintained high-volume cash flow throughout shifts and balanced till accurately at closing.
  • Served 500–700 clients daily in a high-pressure setting, increasing retention by 20%.
  • Led and supported staff to enhance daily efficiency and overall service quality.

Host/Server Assistant

Red Lobster
01.2024 - 08.2024
  • Provided warm, clear communication and accurate wait time estimates to enhance customer satisfaction.
  • Quickly resolved special requests and concerns, demonstrating strong problem-solving skills.
  • Worked closely with team members to deliver efficient service.
  • Managed high client volume, increasing table turnover by 25%.

Education

Bachelor of Business Administration - Accounting Major

The University of Winnipeg
Winnipeg, MB
04.2027

Skills

  • Accounting
  • Team leadership
  • Communication and Interpersonal Skills
  • Adaptability and dependability
  • Conflict Resolution
  • Financial Transactions
  • Reporting
  • Product Upselling
  • Email Management (Outlook, Gmail)
  • Microsoft Office (Word, Excel, Outlook)
  • Customer Service

Volunteering Experience

  • Volunteered at University of Winnipeg Ex: UWinnipeg Open House – guided high school visitors and supported event logistics

Timeline

Supervisor/Cashier

Wienerpeg
05.2024 - Current

Host/Server Assistant

Red Lobster
01.2024 - 08.2024

Customer Service Associate (Seasonal)

Iceland Skate Rental
12.2023 - Current

Bachelor of Business Administration - Accounting Major

The University of Winnipeg

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Mahadin Chowdhury