Summary
Overview
Work History
Education
Skills
Timeline
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Mahad Jibril

Toronto,ON

Summary

Motivated individual with experience in customer service and sales and on the ramp. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

1
1
year of professional experience

Work History

Ramp Agent

Airport Terminal Services
01.2023 - Current
  • Guide inbound/outbound airplanes to and from the gate
  • Transport, load and unload passenger baggage, cargo, and mail
  • Operate heavy equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.

Sales Associate

Urban Planet
09.2022 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Increased sales by offering advice on purchases and promoting additional products.

Food Associate

Canada's Wonderland
05.2022 - 08.2022
  • Prepared recipe components by measuring, washing, cutting and portioning materials.
  • Cooked food per standard recipes with understanding of safe temperatures and cooking procedures.
  • Implemented and maintained quality control processes.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned tools, plates, trays and areas according to requirements.

Education

Bachelor of Science - Medicine

York University
Toronto, ON
06.2026

High School Diploma -

North Albion Collegiate Institute
Toronto, ON
06.2022

Skills

  • Sales Expertise
  • Social Perceptiveness
  • Dispute Mediation
  • Cash Handling Accuracy
  • Merchandising Knowledge
  • Leadership

Timeline

Ramp Agent

Airport Terminal Services
01.2023 - Current

Sales Associate

Urban Planet
09.2022 - 01.2023

Food Associate

Canada's Wonderland
05.2022 - 08.2022

Bachelor of Science - Medicine

York University

High School Diploma -

North Albion Collegiate Institute

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Mahad Jibril