Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
Timeline
Generic

Mahabir Singh

Summary

Motivated and detail-oriented professional with experience in team leadership, customer service, and operational efficiency. Skilled in organization, data entry, and maintaining accurate records with strong attention to detail. Eager to begin a career as an Accounting Clerk, contributing strong analytical, numerical, and problem-solving skills while continuing to develop expertise in accounting and finance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

ASSISTANT STORE MANAGER

Mary Browns CORP
05.2023 - Current
  • Analyzed inventory levels to optimize stock management and reduce waste.
  • Collaborated with management to streamline operational processes, improving efficiency across teams.
  • Resolved customer inquiries and complaints promptly, enhancing overall satisfaction rates.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Created and maintained safe and secure work environments for employees.

RESTAURANT SHIFT MANAGER

KFC- FMI
04.2021 - 05.2023
  • Organized daily shift operations, including assigning tasks and ensuring compliance with food safety regulations and quality standards.
  • Trained new hires on restaurant policies, procedures, and practices.
  • Supervised daily operations to ensure compliance with food safety and health regulations.
  • Skilled at working independently and collaboratively in a team environment.

TEAM LEADER

A&W
05.2019 - 03.2021
  • Mentored and coached team members to ensure successful performance.
  • Managed inventory and rotated food products in storage to avoid spoilage and waste.
  • Monitored actions of staff and customers to uphold health and safety standards.
  • Investigated and resolved customer complaints concerning food quality and service.
  • Packaged and bagged cooked food and prepared items.
  • Operated cash register to process cash, gift cards and card transactions.

CUSTOMER SERVICE REPRESENTATIVE

Circle K
10.2018 - 01.2019
  • Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
  • Developed strong customer relationships and loyalty through effective communication.
  • Responded to telephone inquiries and complaints following standard operating procedures.
  • Developed and maintained working knowledge of internal policies, procedures, and services to appropriately address customer issues.

Education

Georgian College
Barrie, ON
04.2020

Skills

  • Problem-solving
  • Customer service
  • Customer service and engagement
  • Time management
  • Attention to detail
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Flexible and adaptable

Websites

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Spanish
Elementary

Certification

- Infoedge v2 (MS Office) October 2016

- C++ and Java October 2016

Timeline

ASSISTANT STORE MANAGER

Mary Browns CORP
05.2023 - Current

RESTAURANT SHIFT MANAGER

KFC- FMI
04.2021 - 05.2023

TEAM LEADER

A&W
05.2019 - 03.2021

CUSTOMER SERVICE REPRESENTATIVE

Circle K
10.2018 - 01.2019

Georgian College

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Mahabir Singh