Maha Qaiss
Milton,ON
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Team Member
Banana Republic Factory Store
09.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted customers in selecting merchandise best suited to needs.
- Evaluated customer needs and feedback to drive product and service improvements.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
Associate of Applied Science - Computer Engineering
Sheridan College Trafalgar Road Campus
Oakville, ON09.2023
High School Diploma -
Saint Francis Xavier Catholic Secondary School
Milton, ON06.2023
Skills
- Payment Processing
- Effective Customer Communication
- Safety and Cleanliness Standards
- Sales Goal Establishment
- Customer Assistance
- Goal-Driven
- Excellent Written and Verbal Communication
- Corrective Actions
- Thorough Knowledge of Product
- Cash Register Operation
- Merchandise Recommendations
- Folding Clothes
- Teamwork Skills
- Returns and Exchanges
- Communications Strategies
- Team Cooperation
- Available Nights, Weekends and Holidays
- Dressing Room Assistance
- Retail Effectiveness
- Maintaining Clean Work Areas
- Credit and Cash Transactions
- Telephone Answering
- Adaptable and Flexible
Timeline
Team Member
Banana Republic Factory Store
09.2022 - Current
Associate of Applied Science - Computer Engineering
Sheridan College Trafalgar Road Campus
High School Diploma -
Saint Francis Xavier Catholic Secondary School
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