Summary
Overview
Work History
Skills
Timeline
Generic

MAHA HASSEN

Calgary,AB

Summary

Positive and upbeat individual with a strong ability to build relationships. Enthusiastic and motivated, with a genuine passion for providing exceptional customer service. Whether working independently or as part of a team, consistently strives to achieve goals and contribute to the success of the organization. Excellent communication skills and a knack for problem-solving. Committed to creating positive customer experiences that leave a lasting impression.

Overview

1
1
year of professional experience

Work History

Optical Sales Associate

LensCrafters
01.2024 - Current
  • Assisted customers in selecting frames and lenses based on their prescription needs and personal style preferences.
  • Processed insurance claims accurately and promptly, minimizing wait times for customers.
  • Assisted customers in troubleshooting issues with eyewear or contact lenses, offering prompt solutions.
  • Educated customers on proper lens care practices to prolong the life of their eyewear investments.
  • Collaborated with team members to maintain a clean, organized, and visually appealing store environment

Cashier

Sport Chek
06.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Welcomed customers and helped determine their needs.

Customer Service Representative

St. John Ambulance
07.2023 - 09.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Skills

  • Optical knowledge
  • Goal-Oriented
  • Teamwork orientation
  • Insurance processing
  • Customer Service
  • Problem-Solving

Timeline

Optical Sales Associate

LensCrafters
01.2024 - Current

Customer Service Representative

St. John Ambulance
07.2023 - 09.2023

Cashier

Sport Chek
06.2023 - Current

Similar Profiles

CREATE PROFILE
MAHA HASSEN