Ma Gracia Josephina Narciso
Union City,CA
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
9
9
years of professional experience
Work History
Patient Care Coordinator
EssentialsHome Health
08.2023 - 05.2024
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience with their Clinicians.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Clinic Nurse
Maxi Care Primary Clinic
03.2023 - 07.2023
- Maintained detailed documentation of patient records, ensuring compliance with regulatory requirements.
- Coordinated referrals to specialists or external healthcare providers when necessary for specialized care.
- Educated patients on disease prevention and management, promoting healthy lifestyle choices.
- Monitored vital signs regularly to track patient progress and respond promptly to any changes or abnormalities.
Field Nurse Vaccinator
Department of Health
01.2021 - 01.2023
- Administered medication as prescribed, monitoring for side effects and potential interactions.
- Educated family members and caregivers on patient care instructions.
- Streamlined documentation processes, ensuring accurate patient records and efficient communication between healthcare providers.
- Educated patients on preventative measures, empowering them to make informed decisions about their health.
Staff Nurse
Navotas City Hospital
10.2015 - 03.2020
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Performed various nursing interventions.
- Administered medications via oral, IV, and intramuscular injections.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
- Educated patients on self-care management, empowering them to take an active role in their overall health and wellbeing.
Education
Bachelor of Science - Nursing
Metropolitan Medical Center College of Arts Science And Tech
Manila, Philippines 03.2009
Skills
- Customer service
- Patient care coordination
- Appointment scheduling
- Critical thinking skills
Timeline
Patient Care Coordinator
EssentialsHome Health
08.2023 - 05.2024
Clinic Nurse
Maxi Care Primary Clinic
03.2023 - 07.2023
Field Nurse Vaccinator
Department of Health
01.2021 - 01.2023
Staff Nurse
Navotas City Hospital
10.2015 - 03.2020
Bachelor of Science - Nursing
Metropolitan Medical Center College of Arts Science And Tech
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