Magnus Boehnke
London
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
Work History
Bartender
Delilah's
11.2023 - 12.2024
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
Server/Bartended
Earls
04.2021 - 02.2025
- Served as well as bartended in a high volume, fastpaced high end seafood restaurant
- Developed a strong knowledge of menu items and specials
- Developed strong customer service skills and the ability to upsell menu items
- Processed orders quickly and accurately to ensure customer satisfaction
- Demonstrated the ability to multitask and prioritize orders in a timely manner
- Assisted in training new staff members
- Developed strong leadership skills by leading events ran in the private event space within the restaurant
- Worked in a team environment to achieve a common goal
Paid Intern
Spark RE
05.2022 - 08.2022
- Assisted in the daytoday operations of the department, performing data entry and ling
- Proactively conducted research and presented ndings to the team
- Developed an understanding of the company's processes and procedures
- Collaborated with team members to identify and resolve issues
- Participated in team meetings, providing input and insights
Barista
Blenz Coe
02.2018 - 09.2019
- Delivered excellent customer service to guests in a fastpaced cafe setting
- Prepared a variety of coee drinks and other beverage orders accurately and quickly
- Operated cash registers and credit card machines in a professional manner
- Maintained a clean and organized work area
- Collaborated with team members to ensure customer satisfaction
Education
Highschool Diploma -
Rockridge Highschool
West Vancouver, British Columbia06.2020
Business - Accounting in Business Management
Western Univesity
London, Ontario04.2024
Skills
- Strong communication skills
- Highly collaborative
- Attention to detail
- Problem-solving
- Leadership
- Policy and Procedure Adherence
- Dependability
- Accountability
Languages
English
Native or Bilingual
Timeline
Bartender
Delilah's
11.2023 - 12.2024
Paid Intern
Spark RE
05.2022 - 08.2022
Server/Bartended
Earls
04.2021 - 02.2025
Barista
Blenz Coe
02.2018 - 09.2019
Business - Accounting in Business Management
Western Univesity
Highschool Diploma -
Rockridge Highschool
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