Summary
Overview
Work History
Education
Languages
Timeline
Generic

Maggie Mojgan Pinshaw

Beverly Hills

Summary

A seasoned pharmacist with over 17 years of experience in optimizing pharmacy operations, team management, and patient access initiatives. Expertise in collaborating with healthcare providers to streamline medication access, expand patient services, and ensure adherence to reimbursement protocols (Medicaid, Medicare, Commercial). Proven success in fostering inclusive, culturally sensitive environments that enhance patient experience and engagement. Demonstrated ability to drive operational efficiency, improve patient outcomes, and support cost-effective solutions, all while maintaining high standards of patient safety and regulatory compliance.

Overview

16
16
years of professional experience

Work History

Director of Clinical Pharmacist

Uptown Drugs & Gift Shop
Los Angeles
08.2018 - 04.2023
  • Systematized pharmacy operations to improve patient access to services, optimize workflow efficiency, and ensure full compliance with state and federal healthcare regulations.
  • Developed and expanded patient-centered clinical service offerings by establishing collaborative practice agreements with physicians, optimizing therapeutic regimens, and addressing gaps in care coordination.
  • Led pharmacy operations with a focus on patient experience and operational excellence, managing staffing needs, strengthening provider partnerships, and improving service delivery outcomes.
  • Designed and implemented continuous quality improvement initiatives to proactively identify and address barriers to care, streamline operations, and elevate standards of patient care.
  • Maintained ethical, compliant operations by overseeing controlled substance management, narcotic inventory verification, and regulatory documentation in alignment with all governing agencies.
  • Delivered financial and operational performance analysis for high-volume pharmacy services, supporting over 7,000 prescriptions monthly and driving $6 million in annual revenue while maintaining patient care standards.
  • Recruited, trained, and developed pharmacy staff to cultivate a culture of innovation, career growth, leadership, and commitment to patient-centered care.
  • Conducted quarterly performance reviews and individualized mentorship to promote continuous professional development, operational consistency, and improved service delivery.
  • Established and supervised the USP 800 Hazardous Drugs Program to implement national standards for the safe handling of hazardous medications, minimizing risks to healthcare personnel, patients, and the environment.

Clinical Pharmacist - Vaccine Clinics

University of Southern California School of Pharma
Los Angeles
02.2021 - 06.2022
  • Spearheaded COVID-19 vaccine access efforts in partnership with University of Southern California and Los Angeles Fire Department, facilitating the preparation and administration of over 15,000 doses daily at high-volume public health sites across Los Angeles, including Dodger Stadium and LAX.
  • Managed end-to-end vaccine logistics including inventory, storage, dose preparation, and regulatory reporting to ensure equitable, compliant access to care in underserved and diverse communities.
  • Partnered with healthcare providers and public health agencies to optimize patient flow, reduce barriers to vaccination, and enhance the overall patient experience.
  • Delivered real-time clinical guidance on vaccine protocols, safety monitoring, and patient education, supporting a seamless and positive patient journey from registration to post-vaccination care.
  • Trained and supervised over 100 clinicians and pharmacy interns daily to ensure consistent delivery of patient-centered, culturally sensitive care in a fast-paced, high-pressure environment.
  • Continuously refined operational workflows to improve service delivery, minimize wait times, and enhance patient satisfaction while maintaining strict adherence to CDC, FDA, and local health guidelines.

Pharmacy Manager and Clinical Pharmacist

Uptown Drugs & Gift Shop
Los Angeles
09.2007 - 08.2012
  • Delivered high-quality clinical care by ensuring patient safety, managing prescription drug plans (Medicaid, Medicare, Commercial), processing accurate billing/reimbursement, and facilitating prior authorizations to improve patient access to medications.
  • Led pharmacy operations, overseeing a team of 15 staff members, developing policies and protocols to improve medication adherence (e.g., Patient Refill Reminder Program), and implementing Medication Therapy Management to enhance patient safety, reduce hospital admissions, and optimize healthcare spending.
  • Managed pharmacy audits, collaborated with physicians on patient safety initiatives, and mentored over 100 pharmacy students, while conducting educational workshops and addressing medication therapy gaps to enhance patient outcomes and compliance.

Education

Doctor of Pharmacy -

University of Southern California
Los Angeles, CA
05-2007

Bachelor of Science - Psychobiology And Education

University of California, Los Angeles
Los Angeles, CA
06-2003

Languages

English
Native/ Bilingual
Farsi
Native/ Bilingual
Spanish
Professional

Timeline

Clinical Pharmacist - Vaccine Clinics

University of Southern California School of Pharma
02.2021 - 06.2022

Director of Clinical Pharmacist

Uptown Drugs & Gift Shop
08.2018 - 04.2023

Pharmacy Manager and Clinical Pharmacist

Uptown Drugs & Gift Shop
09.2007 - 08.2012

Doctor of Pharmacy -

University of Southern California

Bachelor of Science - Psychobiology And Education

University of California, Los Angeles

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Maggie Mojgan Pinshaw