Maggie Rose Ramos
Santee
Summary
Compassionate and detail-oriented Social Sciences graduate seeking an entry-level position in social work or human services. Brings experience supporting students, families, and diverse communities through education, customer-facing, and leadership roles. Demonstrated strengths in communication, confidentiality, conflict resolution, and creating supportive, inclusive environments grounded in empathy and cultural awareness.
Overview
5
5
years of professional experience
Work History
Lead Barista
Bird Rock Coffee Roasters
Torrey Pines
02.2024 - Current
- Supervised and trained staff to uphold standards, ensuring safety and professionalism.
- Maintained documentation of operations and delegated responsibilities under time pressure.
- Model calm, professional communication during high-stress situations
- Intervened in conflicts and resolved issues while ensuring a positive environment.
Teaching Assistant
Grossmont College
El Cajon
08.2023 - 12.2023
- Assisted professors with grading, record-keeping, and confidential academic documentation.
- Supported students in coursework, maintaining professional communication and sensitivity.
- Ensured accuracy and discretion when handling academic records
Bookseller
Barnes & Noble
Santee
10.2021 - 10.2023
- Processed transactions and managed inventory, ensuring accurate documentation.
- Assisted families and individuals with professionalism and respect.
After-School Tutor
Barrio Logan College Institute
San Diego
02.2023 - 06.2023
- Tutored students in core academic subjects, providing mentorship and support.
- Encouraged organizational skills, discipline, and academic confidence.
- Contributed to the mission of empowering underserved youth through education.
- Worked closely with students and families from diverse backgrounds to overcome educational barriers and support successful transitions to higher education.
Brand Associate
Old Navy
Santee
04.2021 - 10.2021
- Delivered customer service and teamwork in a culturally diverse environment
Education
B.A. - Social Sciences (SSTC)
San Diego State University
San Diego12-2025
Skills
- Spanish proficiency
- Observation and documentation
- HIPAA compliance
- Conflict resolution
- Cultural sensitivity
- Customer support and family support
- Organizational skills
- Time management
Volunteer Experience
After-School Tutor, Barrio Logan College Institute, San Diego, CA, 02/01/23, 06/30/23, Tutored students in core academic subjects, providing mentorship and support., Encouraged organizational skills, discipline, and academic confidence., Contributed to the mission of empowering underserved youth through education. Worked closely with students and families from diverse backgrounds to overcome educational barriers and support successful transitions to higher education.
Awards
- Grossmont College VP List
- Santana High School English Award
- Boys and Girls Club Youth of the Year
Languages
Spanish
Elementary
Timeline
Lead Barista
Bird Rock Coffee Roasters
02.2024 - Current
Teaching Assistant
Grossmont College
08.2023 - 12.2023
After-School Tutor
Barrio Logan College Institute
02.2023 - 06.2023
Bookseller
Barnes & Noble
10.2021 - 10.2023
Brand Associate
Old Navy
04.2021 - 10.2021
B.A. - Social Sciences (SSTC)
San Diego State University