Maggie Piccolo
Summary
Enthusiastic server with experience working in busy restaurant establishments. Friendly and upbeat with strong organizational, teamwork and intrapersonal skills.
Overview
17
17
years of professional experience
Work History
Medical Office Assistant
Dr. B. M. Hanson
12.2011 - Current
- Provided prompt, polite and professional in-person and telephone customer service.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Registered patients and completed associated paperwork for accurate records.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Prepared and processed patient referrals and transfer requests.
Server Manager
La Cucinna Ristorante
02.2007 - 12.2011
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Medical Administrative Assistant
St. Clair College of Applied Arts And Technology
Windsor, ON04.2009
Skills
- Order Accuracy
- Dining Area Maintenance
- Dining Customer Service
- Guest Relations Management
- Teamwork
- Time-management
- Adaptability
Timeline
Medical Office Assistant
Dr. B. M. Hanson
12.2011 - Current
Server Manager
La Cucinna Ristorante
02.2007 - 12.2011
Medical Administrative Assistant
St. Clair College of Applied Arts And Technology
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