Maggie Mills
Guelph,ON
Summary
Personable and driven university student with strong service, sales, and hospitality skills. Passionate about creating positive customer experiences and building strong relationships. Experienced in diverse roles, bringing adaptability, enthusiasm, and a commitment to making a meaningful impact within companies, brands, and people's lives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
HOST
NV Kitchen + Bar
Guelph, Canada
06.2024 - 10.2024
- Facilitated smooth seating flow while managing reservations at NV Kitchen + Bar.
- Collaborated with kitchen and wait staff to enhance table turnover.
SERVER
Trius Estates Winery
Niagara-on-the-Lake, Canada
09.2021 - 08.2022
- Guided guests through wine tastings, enhancing their experience, and boosting sales through personalized recommendations and product knowledge.
- Maintained accurate inventory records in the retail store, facilitating smooth operations, and preventing stockouts of popular wine varieties.
OFFICE ADMINISTRATOR
Blythwood Homes
Niagara Falls, Canada
09.2021 - 08.2022
- Doing walkthroughs with clients in their homes, as they were being built, to select locations for design features.
- Coordinated client meetings for custom home design selections.
SALES ASSOCIATE
The Scented Market
Niagara-on-the-Lake, Canada
10.2021 - 06.2022
- Managed social media account with regular updates.
- Greeted customers warmly upon entry.
- Generated sales through upselling and providing product insights.
GUEST SERVICES ASSOCIATE
Fallsview Indoor Waterpark
Niagara Falls, Canada
06.2019 - 09.2019
- Manage complex financial transactions, ensuring accuracy in cash handling and payment processing for admissions and diverse purchases at Fallsview Indoor Waterpark
Education
Honours Bachelor of Arts Degree - Major in Psychology, Minor in Marketing
University of Guelph
05.2026
Skills
- Effective communication
- Sales
- Customer relationship management
- Retail
- Office administration
- Social media management
- Cash handling
- Payment processing
Certification
Smart Serve Certified
Affiliations
- Plant-Based at Guelph (President and Founder) Sept 2024-Present
- Psychology Society (Administrator) Sept 2023-Apr 2024
- Yoga & Meditation Collective (Content Creator) Sept 2023-Apr 2024
Timeline
HOST
NV Kitchen + Bar
06.2024 - 10.2024
SALES ASSOCIATE
The Scented Market
10.2021 - 06.2022
SERVER
Trius Estates Winery
09.2021 - 08.2022
OFFICE ADMINISTRATOR
Blythwood Homes
09.2021 - 08.2022
GUEST SERVICES ASSOCIATE
Fallsview Indoor Waterpark
06.2019 - 09.2019
Honours Bachelor of Arts Degree - Major in Psychology, Minor in Marketing
University of Guelph
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