Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maggie Meraz

Marysville

Summary

Dynamic Social Media Content Creator with a proven track record at Nugget Market Inc., enhancing brand visibility through innovative content strategies. Skilled in social media management and customer service, I successfully increased audience engagement and drove organic growth by tailoring content to diverse platforms, ensuring impactful communication and community interaction.

Overview

12
12
years of professional experience

Work History

Social Media Content Creator

Self Employed Services
06.2020 - Current
  • Enhanced brand awareness by creating engaging and shareable social media content.
  • Managed content across multiple platforms for widest audience reach.
  • Increased audience engagement through the development of tailored content for each platform.
  • Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
  • Managed social media accounts, ensuring timely responses to comments and messages from the community.
  • Conducted hashtag research to improve post visibility on various platforms, driving organic follower growth.
  • Analyzed performance metrics to adjust strategies and optimize content for maximum impact.
  • Curated diverse content mix, balancing promotional, educational, and entertaining posts to keep audience engaged.
  • Managed content calendar, ensuring consistent and timely publication across all social channels.

Bakery Manager

Nugget Market Inc.
05.2013 - 01.2023

  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Managed inventory and reduced waste, resulting in cost savings for the bakery.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
  • Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
  • Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
  • Maintained cleanliness and hygiene in bakery premises.
  • Managed all baking operations professionally and handled all problems confidently.
  • Maintained and controlled inventory of baked goods.
  • Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
  • Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Oversaw all aspects of quality control to maintain consistently high standards for baked goods produced at the facility.
  • Established and maintained relationships with suppliers to procure quality ingredients and equipment.
  • Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.
  • Developed and implemented policies and procedures to boost customer satisfaction and loyalty.
  • Enhanced bakery productivity by streamlining workflow and implementing efficient processes.
  • Coordinated catering orders for special events such as weddings or corporate functions while maintaining exceptional levels of customer satisfaction throughout the entire process.
  • Implemented creative marketing strategies that increased bakery sales and customer satisfaction.
  • Managed budgeting process and financial reporting, ensuring accurate tracking of expenses and revenues for the bakery department.
  • Developed cost-effective strategies to drive bakery sales and optimize profits.
  • Fostered a positive work environment through regular team-building activities and open communication, resulting in higher employee morale and overall job satisfaction.
  • Recruited hired, and retained top-quality staff through effective interviewing techniques and ongoing professional development opportunities.
  • Established performance goals and empowered bakers to exceed targets.
  • Created marketing strategies and promotional campaigns to increase customer traffic and boost sales.
  • Managed budgeting and financial reporting, ensuring profitability and identifying areas for cost reduction.
  • Implemented health and safety protocols, ensuring compliance with regulations and creating safe working environment.

Education

Culinary Arts - Baking And Patisserie

Le Coedon Bleu
Sacramento, CA
06.2010

High School Diploma -

John F Kennedy
Sacramento, CA
2009

Skills

  • Social media posting
  • Social media strategy
  • Video editing
  • Mobile editing
  • Social media content campaigns
  • Content production
  • Social media management
  • Social media marketing
  • Content scheduling
  • Influencer collaboration
  • User generated content
  • Platform expertise
  • Hashtag research
  • Email campaigns
  • Creative thinking
  • Social media platforms
  • Content development
  • Customer service
  • Video creation and editing
  • Attention to detail
  • Team collaboration
  • Editing and proofreading
  • Networking skills
  • Unique content creation
  • Adaptability and flexibility
  • Media production
  • Idea brainstorming
  • Editing and review

Timeline

Social Media Content Creator

Self Employed Services
06.2020 - Current

Bakery Manager

Nugget Market Inc.
05.2013 - 01.2023

Culinary Arts - Baking And Patisserie

Le Coedon Bleu

High School Diploma -

John F Kennedy
Maggie Meraz