Maggie Menard
Black Diamond,AB
Summary
Dynamic Office Medical Surgical Assistant with a proven track record at Harry D Mueller Prof Corp, excelling in patient care coordination and surgical equipment maintenance. Known for compassionate communication and adaptability, I enhanced patient experiences and ensured compliance with safety protocols, contributing to a streamlined surgical process and optimal patient outcomes.
Overview
11
11
years of professional experience
Work History
Office Medical Surgical Assistant
Harry D Mueller Prof Corp
High River
05.2022 - 08.2025
- Assisted medical staff in patient preparation and examination processes.
- Maintained cleanliness and organization of surgical instruments and equipment.
- Supported patient care by documenting medical histories and vital signs accurately.
- Coordinated scheduling of surgeries and follow-up appointments for patients.
- Managed inventory of medical supplies to ensure availability during procedures.
- Collaborated with healthcare team to streamline patient flow within the office.
- Educated patients on pre-operative instructions and post-operative care guidelines.
- Implemented safety protocols to enhance infection control measures in surgical settings.
- Safeguarded accurate record-keeping by diligently updating electronic health records with pertinent surgery information.
- Upheld compliance standards within the facility through diligent application of relevant regulations, guidelines, and best practices.
- Developed strong relationships with patients by providing compassionate care, fostering trust, and promoting a positive atmosphere during their surgical experience.
- Promoted patient safety through strict adherence to infection control protocols and proper handling of medical equipment.
- Achieved optimal instrument functionality through thorough sterilization processes, ensuring safe use in all surgical procedures.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Office Medical Surgical Assistant
KJB Prof Corp
High River, AB
11.2014 - 04.2022
- Facilitated positive patient experiences by addressing concerns, answering questions, and providing empathetic support throughout their surgical journey.
- Boosted efficiency levels in the office setting by consistently managing inventory, ordering supplies when needed, and keeping storage areas wellorganized.
- Contributed to the overall success of the medical office by willingly taking on additional responsibilities and supporting colleagues in achieving shared goals.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Educated patients on pre-operative instructions and post-operative care guidelines.
- Safeguarded accurate record-keeping by diligently updating electronic health records with pertinent surgery information.
Education
Unit Clerk
University of The Fraser Valley
Abbotsford06-2010
Skills
- Sterile technique proficiency
- Adaptable and flexible
- Communication and teamwork
- Patient care coordination
- Medical terminology
- Electronic health records navigation
- Surgical equipment maintenance
- Compassionate
- Maintaining confidentiality
- Specimen labeling
- Sterilization techniques
Languages
English
Timeline
Office Medical Surgical Assistant
Harry D Mueller Prof Corp
05.2022 - 08.2025
Office Medical Surgical Assistant
KJB Prof Corp
11.2014 - 04.2022
Unit Clerk
University of The Fraser Valley