Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maggie MacPherson

Stittsville,Ontario

Summary

Seeking an entry level position within a professional environment.

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Office Manager

Chartwell Empress Kanata
11.2024 - Current
  • Held a managerial role overseeing and supporting all administrative operations for the building. Managed full-cycle payroll processing for 57 employees, ensuring accuracy and timely submission. Performed both accounts payable and accounts receivable functions, contributing to efficient financial operations. Played a key role in employee onboarding and offboarding processes, coordinating closely with the corporate HR team to ensure compliance with company policies and best practices. Worked alongside HR to answer Union inquiries and oversaw and assisted with disciplinary action. Maintained and updated company policies and procedures, ensuring staff were consistently aligned with current standards and regulatory requirements. Acted as a liaison between the on-site team and head office HR, supporting employee relations and promoting a positive workplace culture.

Administrative Assistant

Stittsville Villa by Levante
04.2019 - 11.2024
  • With the same responsibilities from my time at Lynwood, here I have learned how to use programs such as Kronos, UKG, Workday and Yardi. Oversaw all scheduling for reception. I assisted in editing schedules for all staff/departments; processed location invoices through Workday; processed resident charges though Yardi; and maintained resident and employee information and files alongside with my Director of Administrative Services.
  • Health and Safety Certified - For the last 2 years I’ve been on the Health & Safety Board. Part of my duties have been to coordinate meetings and inspections. Aiding the ESM in codes and drills. Planned training structured for our staff and their duties and general safety knowledge for the building.
  • COVID-19 SCREENER: I have been an active screener on top of my admin duties at the Villa. Educated others about active covid procedures.

Receptionist

Lynwood Park by Revera
05.2018 - 07.2019
  • As a receptionist with Revera I have learned to become a Director of First Impressions by answering the phone and greeting those at the front door with a positive attitude. I’ve also expanded my computer/ communication skills through updating documents, responding to emails and working with Word and Excel. Here I’ve made making the residents comfortable and happy my top priority with communication and effectiveness.

Customer Service

Brown’s Independent
03.2017 - 04.2019

Education

OSSD -

St. John Catholic High School

Bachelor of Arts - History

Carleton University

Office Administration

Algonquin College

Skills

  • Clear oral/written communication
  • Strong organizational skills
  • Capable to work independently and cooperatively in a team environment
  • Enjoy taking on initiatives and keeping a positive attitude
  • Strong analytical and problem-solving abilities
  • Training from The Learning Center on ORCA
  • Experienced with SharePoint, Yardi, UKG, and Workday
  • Data entry & management

Certification

Joint Health and Safety Committee Certified Part 1 & 2

Timeline

Office Manager

Chartwell Empress Kanata
11.2024 - Current

Administrative Assistant

Stittsville Villa by Levante
04.2019 - 11.2024

Receptionist

Lynwood Park by Revera
05.2018 - 07.2019

Customer Service

Brown’s Independent
03.2017 - 04.2019

OSSD -

St. John Catholic High School

Bachelor of Arts - History

Carleton University

Office Administration

Algonquin College

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Maggie MacPherson