Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maggie Lu

Toronto,ON

Summary

- Motivated professional with extensive experience in customer service, sales and administrative tasks. - To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Administration Assistant

Superwill Industrial Ltd.
01.2020 - 12.2021
  • Executed record filing system to improve document organization and management
  • Processed customer orders accurately and within agreed timeframes to meet service standards
  • Restocked supplies and placed purchase orders to maintain adequate stock levels
  • Assisted development and implementation of new administrative procedures.
  • Contributed to cost savings by identifying areas for improvement in office supply management and implementing changes accordingly.

Human Resource Consultant

Platinum International Consultant Co. Ltd.
07.2019 - 08.2020
  • Our company's goal in Hitech/semiconductor/manufacturer industry, hands-on recruitment process
  • Completely execute the full life cycle recruiting process from sourcing to onboarding
  • Building relationship in both client and candidate side, coordinate and manage all situation and guarantee to complete the recruitment
  • Design and implement recruitment strategy for clients by industry analyzing, job specifications and company background
  • Writing precisely job description from scratch or oral of client's hiring requirement
  • Poaching targets from competitor companies by calling cold calls; sourcing candidates by using various channels
  • Identifying golden candidates within limited information and period; resumes rewriting suggestion for candidates in multiple cases/function
  • Conducting interview with candidates, digging out the expectation/main reason for leaving.

Sales Assistant

Golden King Dye Co., Ltd.
03.2016 - 04.2019
  • Helped customers locate products and checked store system for merchandise at other sites
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services
  • Assisted customers with prompt and polite support in-person and via telephone
  • Coordinated logistics and catering for meetings and sales events
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff
  • Established rapport with customers using active listening and interpersonal skills
  • Developed and maintained relationships with customs brokers, freight forwarders and customers
  • Prepared and processed import and export documentation according to customs regulations, laws or procedures
  • Administered export of dyestuff for compliance with company and customs export policies
  • Maintained open communication with customers and overseas partners to update all parties on order and shipping changes
  • Passionate about learning and committed to continual improvement
  • Responsible for import and export business, including issuing letters of credit.

Education

International Business & Management Coop Diploma -

Tamwood International College
Toronto, CA
01.2024

Bachelor of Music -

National University of Tainan
Tainan, Taiwan
06.2015

Skills

  • Attendance Records Preparation
  • Word Processing
  • Microsoft Office
  • Document and File Management
  • Customer Relations and Communications
  • Inventory Management
  • Manage Correspondence

Languages

English

Timeline

Administration Assistant

Superwill Industrial Ltd.
01.2020 - 12.2021

Human Resource Consultant

Platinum International Consultant Co. Ltd.
07.2019 - 08.2020

Sales Assistant

Golden King Dye Co., Ltd.
03.2016 - 04.2019

International Business & Management Coop Diploma -

Tamwood International College

Bachelor of Music -

National University of Tainan

Similar Profiles

CREATE PROFILE
Maggie Lu