Summary
Overview
Work History
Education
Skills
Certification
References
Hobbies and Interests
Languages
Timeline
Generic

Maggie Carranza

Calgary,Alberta

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. An individual with over 10 years of Customer Service experience, excellent communication abilities, and passion for new trends in technology, fashion, makeup, and self-care. Wishing to leverage my experience to fill a position in your company.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Merchandiser

Shoppers Drug Mart
07.2023 - Current
  • Organize backroom product and follow backroom inventory management
  • Uses PDT and MMS systems to perform daily tasks
  • Manage exit strategy and product run
  • Expert in assigned areas of product inventory, product placement and expiry dates
  • Maintains store standards pertaining to image and trends in store
  • Ensures product displays are consumer-focused and shoppable
  • Receives merchandise by receiving policies and procedures
  • Maintains backroom organized and neat according to principles of backroom organization
  • Ensures proper documentation is completed concerning the receiving and return of goods.

Real Estate Assistant

Posh Agency (Mexico)
06.2022 - 09.2022
  • This was a very rewarding experience
  • It gave me the chance to utilize and improve my second language (Spanish)
  • I was able to expand my customer service skills, experience a different type of lifestyle, and truly appreciate Mexican culture
  • Greeting Clients
  • Answering telephone
  • Making follow up calls
  • Scheduling Meetings
  • Preparing Real Estate forms and documents
  • Coordinate showings
  • Making travel arrangements
  • Obtaining feedback.

Cash Register

A&W
03.2022 - 06.2022
  • Operate Cash Register
  • Operate Drive Thru
  • Expedited Customers Orders quickly and efficiently
  • Assist manager with putting in food and supply orders
  • Assist in training new employees
  • Maintain and organize store
  • Responsible for cleaning up duties, sweeping, mopping.

Barista

Starbucks
01.2021 - 09.2021
  • Operate Cash Register
  • Expedited Customers Orders quickly and efficiently
  • Assist manager with putting in food and supply orders
  • Assist in training new employees
  • Maintain and organize store
  • Responsible for cleaning up duties, sweeping, mopping.

Cash Register, Host, Busser

Perkins Restaurant & Bakery
11.2013 - 10.2016
  • Operate Cash Register
  • Maintain and organize store
  • Attend to customer needs and took their orders accordingly
  • Organize seating of customers
  • Bus and Set tables.

LINE COOK

local on 8TH restaurant
05.2016 - 09.2016
  • Set up and stock stations with all necessary supplies
  • Cook menu items in cooperation with the rest of the kitchen staff
  • Clean up station and take care of leftover food
  • Stock inventory appropriately
  • Ensure that food comes out simultaneously, in high quality and in a timely fashion
  • Comply with nutrition and sanitation regulations and safety standards
  • Maintain a positive and professional approach with coworkers and customers.

Sales Associate, Customer Service Representative

BENCH Clothing Store
07.2013 - 10.2013
  • Attend to customer needs
  • Informed customers of the technical aspect of the clothing
  • Maintain and Organize store
  • Operate cash register system.

Sales Associate, Customer Service Representative

Mercato, Italian Market
06.2012 - 08.2012
  • Prepared customer orders
  • Maintained stock
  • Operated cash register system
  • Responsible for clean-up duties, wiping, mopping and sweeping.

Education

Oil and Gas Administration Program -

CDI College of business, technology and health care

High School Diploma -

Crescent Heights High School
Calgary, AB

Skills

  • Proficient with Microsoft Word, Excel, PowerPoint and the Internet
  • Reliable and punctual
  • Active listener
  • Clear Communication
  • Adaptability and Flexibility
  • Teamwork and Collaboration
  • Customer Service
  • Problem-solving aptitude
  • Organizational Skills
  • Professional Demeanor
  • Multitasking

Certification

Pro-Serve Certified

References

Available Upon Request

Hobbies and Interests

Reading, writing, dancing, studying make up techniques and applications

Languages

Spanish
Native or Bilingual

Timeline

Merchandiser

Shoppers Drug Mart
07.2023 - Current

Real Estate Assistant

Posh Agency (Mexico)
06.2022 - 09.2022

Cash Register

A&W
03.2022 - 06.2022

Barista

Starbucks
01.2021 - 09.2021

LINE COOK

local on 8TH restaurant
05.2016 - 09.2016

Cash Register, Host, Busser

Perkins Restaurant & Bakery
11.2013 - 10.2016

Sales Associate, Customer Service Representative

BENCH Clothing Store
07.2013 - 10.2013

Sales Associate, Customer Service Representative

Mercato, Italian Market
06.2012 - 08.2012

Oil and Gas Administration Program -

CDI College of business, technology and health care

High School Diploma -

Crescent Heights High School
Maggie Carranza