Summary
Overview
Work History
Education
Skills
References
Timeline
Hi, I’m

Magena Joseph

Edmonton,AB

Summary

Professional with a diploma in Business Administration Finance looking for a position in banking, event coordinating, or leadership. I am committed to using my talents and expertise to help my employer succeed.

Self-motivated professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently upbeat and friendly Teller committed to reaching business goals.

Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

7
years of professional experience
1
Language

Work History

McDonald's
Edmonton, AB

Team Leader
10.2021 - 05.2023

Job overview

  • Supervised a team of employees, providing training, guidance, and support to enhance productivity and customer service
  • Managed shift operations, ensuring compliance with company policies, procedures, and safety standards
  • Fostered a positive work environment, promoting teamwork and employee engagement.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.

Cafe Bicyclette
Edmonton, AB

Bartender
09.2021 - 03.2022

Job overview

  • Server and, Edmonton, Alberta | [Year] - [Year]
  • Delivered exceptional customer service while efficiently serving food and beverages in a fast-paced environment
  • Maintained cleanliness and organization of work area, adhering to food safety and hygiene standards
  • Demonstrated strong communication and interpersonal skills to establish rapport with customers and colleagues.

Haitian Organization
Edmonton, Alberta

Event Planner and Budget Controller
01.2018 - 10.2018

Job overview

  • Planned and executed successful events, including conferences and fundraisers, managing budgets and logistics effectively
  • Coordinated with vendors, sponsors, and stakeholders to ensure seamless event operations
  • Conducted post-event evaluations and implemented improvements for future events.

Bank national of credit
Port- Au-prince

Bank Teller
06.2016 - 09.2017

Job overview

  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Welcomed customers and offered pleasant service during entire transaction.
  • Responded and assisted customers with account inquiries and updates.
  • Entered transactions into computer and issued customer receipts.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.

Haitian Financial Service
Edmonton, Alberta

Budget Controller
01.2016 - 01.2017

Job overview

  • Managed and monitored budgets to ensure financial stability and cost efficiency
  • Analyzed financial data, prepared reports, and provided recommendations for process optimization
  • Collaborated with department heads to develop and implement financial strategies aligned with organizational goals.

Education

Diploma from Business Administration Finance

Skills

  • Financial analysis and budgeting
  • Event planning and coordination
  • Strong organizational and time management abilities
  • Excellent communication and interpersonal skills
  • Proficient in
  • Microsoft Office Suite
  • Leadership and team management
  • Money Handling
  • Cashier's Checks
  • Honest and Dependable
  • Attention to Detail
  • Transaction Error Identification
  • Customer Service-Oriented
  • Data Entry
  • Bank Deposits

References

References: Available upon request

Timeline

Team Leader

McDonald's
10.2021 - 05.2023

Bartender

Cafe Bicyclette
09.2021 - 03.2022

Event Planner and Budget Controller

Haitian Organization
01.2018 - 10.2018

Bank Teller

Bank national of credit
06.2016 - 09.2017

Budget Controller

Haitian Financial Service
01.2016 - 01.2017

Diploma from Business Administration Finance
Magena Joseph