MAGDOLINE WANI
Edmonton,Canada
Summary
Experienced customer service professional with a strong track record of delivering exceptional service in fast-paced environments. Skilled in communication, problem-solving, and anticipating customer needs to ensure satisfaction. Proven ability to stay organized, work under pressure, and maintain a positive attitude.
Overview
2
2
years of professional experience
Work History
Member Experience Associate
Movati Athletic
Edmonton, Canada
05.2025 - Current
- Coordinated member onboarding processes, enhancing initial engagement and satisfaction
- Responded to member feedback, facilitating improvements in service delivery.
- Contributed to the development of new initiatives aimed at enhancing the overall member experience offering.
Personal Support Worker
Raricanow Non Profit Organization
Edmonton, Canada
03.2025 - 05.2025
- Assisted clients with daily living activities, enhancing comfort and independence.
- Implemented care plans tailored to individual resident's needs and preferences.
- Collaborated with multidisciplinary teams to improve overall client well-being.
Supervisor Server
La Prosciutteria
Edmonton, Canada
09.2023 - 12.2024
- Provided exceptional customer service to enhance dining experience and foster guest satisfaction.
- Trained staff on menu items, service standards, and restaurant protocols to maintain consistency.
- Supervised dining room staff to ensure smooth service operations.
Education
High School Diploma -
Archbishop O'Leary
Edmonton, ABMental Health First Aid -
Health Commissions Canada
Edmonton, ABSkills
- Exceptional communication
- Data entry proficiency
- Guest engagement
- Effective decision making
- Strong work ethic
- High volume dining
References
Available Upon Request
Timeline
Member Experience Associate
Movati Athletic
05.2025 - Current
Personal Support Worker
Raricanow Non Profit Organization
03.2025 - 05.2025
Supervisor Server
La Prosciutteria
09.2023 - 12.2024
High School Diploma -
Archbishop O'Leary
Mental Health First Aid -
Health Commissions Canada