Magdalena Woods
Port Colborne,ON
Summary
Dynamic Regional Manager at Brand Name Shoe Warehouse with a proven track record in staff training and development. Enhanced team performance through strategic planning and excellent communication, driving customer satisfaction and operational efficiency. Skilled in inventory management and fostering a culture of continuous improvement.
Overview
34
34
years of professional experience
Work History
Regional Manager
Brand Name Shoe Warehouse
09.1990 - 09.2024
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Opening and closing procedures including the use of debit and computer POS systems
- Hiring staff for all seven locations, training of all new hires and creating schedules for all stores
- In charge of inventory, product placement and cleanliness of stores
- Shipping and receiving at main warehouse
- Helping to do payroll, banking and basic income tax for staff
Education
College Diploma - General Business And Accounting
Niagara College
Welland05-1980
Skills
- Staff training and development
- Strategic planning
- Staff management
- Excellent communication skills
- Excellent time management and problem solving skills
- Experience in leadership roles as well as problem solving skills
- Excellent time management skills
Languages
German
Full Professional
Timeline
Regional Manager
Brand Name Shoe Warehouse
09.1990 - 09.2024
College Diploma - General Business And Accounting
Niagara College