Magdalena Mazur
Burlington,ON
Summary
Friendly and enthusiastic HR graduate possessing 6 years of experience in handling and organizing administrative information, with a strong customer service orientation in a fast-paced environment. Expert in managing competing demands and deadlines, with rigorous attention to detail.
Overview
13
13
years of professional experience
Work History
Receptionist
Leggat Kia
01.2021
- Learned two new operating systems, Reynolds and Reynolds and PBS Systems in the span of three months
- Managed tight deadlines for the completion of over 100 licensing requests per month during peak season.
Receptionist
Lockwood Kia
01.2019 - Current
- Deadline-driven completion of 70 to 110 licensing requests per month
- Utilize strong customer service skills to help clients with their vehicle purchasing and servicing needs
- Learned how to navigate the Serti dealership computer system quickly and effectively
- Advanced level of proficiency in Microsoft Word, Excel, and Outlook
- Responsible for the completion of month-end accounting that involves posting and balancing debits and credits, printing cheques, balancing gas receipt totals in Excel, and updating buy-in and trade-in books
- Update information pertaining to and stocking in new, used, and dealer trade vehicles
- Comfortable using multiple phone lines with a high volume of calls
- Assisted in creating and delivering new hire training documents.
Customer Service Associate
Salvation Army
01.2012 - 01.2017
- Processed debit and credit transactions with accuracy while maintaining a consistently balanced cash till, sometimes exceeding $5,000
- Coordinated and led a team of 3 to 5 individuals in merchandising the store every week.
Education
Bachelor of Human Resource Management Degree (Honors) -
York University
Skills
- Adaptability
- Time Management
- Active Listening
- Teambuilding
- Interpersonal Skills
- Verbal and written communication
Languages
Polish
Professional Working
Additionalskillsexperience
- Volunteer, Salvation Army, 2011-01-01, 110+ hours of community service completed
- Classical Ballet Dancer (Athlete), 7 years of professional training in Ballet has instilled a vigorous work ethic and a well-defined sense of creativity
- Bilingual, Advanced fluency in Polish language
Timeline
Receptionist
Leggat Kia
01.2021
Receptionist
Lockwood Kia
01.2019 - Current
Customer Service Associate
Salvation Army
01.2012 - 01.2017
Bachelor of Human Resource Management Degree (Honors) -
York University
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