Magdalena Martinez

Supported NAM Shared Services as a strategic People Partner, including Finance, Customer Billing, Technology Customer Operations, Engineering, and Training Development departments. Assisted Facility Leaders with union and non-union employees and drove employee engagement initiatives to improve satisfaction.

• Implemented the performance management framework MPACT for talent and performance management and assisted with career development pathways for all roles.
• Support with complex employee relations cases utilizing Labor Soft as a tracker while launching cross-functional people programs including mentorship and leadership development.
• Facilitated employee relations and conflict resolution initiatives within diverse teams.

Act as first point of contact for all union and non-union employee-related issues including harassment, wage & hour concerns, leaves of absence, injuries, onboarding, terminations, attendance, investigations, and disciplinary actions. Help Leaders with CBA interpretation and best practices,grievances, partner with our head of labor relations, shop stewards and union reps to reach positive collective bargaining agreements. As well as assist with arbitration

• Streamlined People processes through automation and standardization, including the implementation of Workday. Collaborated with the finance and payroll departments to ensure system alignment and proper pay groups while working with frontline leaders to confirm accurate cost center allocations. Implemented Workforce Planning to reduce administrative overhead by 30% and enhance organizational effectiveness in supporting Maersk's global supply chain operations.
• Support leaders with project management and implementation of company goals, objectives, policies, and procedures. Support leaders through the reorganization to include micro teams training and being more strategic with all positions and their Job duties. Support in creating SOPs
• Manage HRIS processes and conduct appropriate audits to ensure data integrity. Support Leadership with internal equity/ turnover, MPACT completions etc. utilizing data from our Workday reports.
• Partner with TAD department and leadership to plan management development (onboarding and offboarding being one of our success stories since Maersk acquisition of PT and other companies)
• Established an internship program for Engineering and Shared Services to provide valuable learning experiences and support workforce development.
• Facilitated annual merit and quarterly bonus reviews to enhance employee compensation and recognition processes.
• Facilitated employee relations and conflict resolution initiatives within diverse teams.

• Partnered with Regional Distribution Operations Manager (RDO) and all leaders to resolve employee relations issues including attendance, performance management, corrective actions, and terminations. Supported multiple cold storages and small distribution units across Utah, Washington, Colorado, Arizona, Southern California, and Nevada.
• Led HR generalist and HR coordinator team to support employees and management effectively.
• Recruited for distribution center, food packaging operations, QC operations, Class A/B CDL delivery drivers, management, and administrative positions.
• Built talent pipeline utilizing major job boards, local employment agencies, and temporary staffing agencies.
• Created and implemented effective HR policies ensuring compliance with labor and employment laws, including California sick leave, meal and rest break, time & attendance regulations, and Good Manufacturing Practices .
• Administered all leaves of absence, ensuring proper documentation and compliance with leave qualifications.
• Partnered with other PBPs nationwide and trained others on systems, policies, and procedures.
• Leveraged ADP resources to develop, coach, and grow management and employees.
• Maintained OSHA 300 logs and implemented return-to-work safety programs, partnering with insurance claims adjusters to minimize lost time.
• Initiated startup processes for new operations, establishing foundational protocols and workflows.

• Recruited for IT, warehouse, food production operations, Class A CDL drivers, and administrative positions.
• Advised upper management on employee-related issues, contributing to informed decision-making and effective HR practices.
• Created positive work environment through birthday/tenure recognition programs, employee of the month program, and safety employee of the week initiatives.
• Implemented training, compensation, benefits, and orientation programs, including safety and GMP trainings, to enhance employee onboarding and compliance.
• Recruited for IT, warehouse, food production operations, Class A CDL drivers, and administrative positions.
• Provided support in HR-related topics including FMLA/CFRA, leaves of absence, compensation, unemployment responses, and workers' compensation.
• Maintained employee files and records in electronic and paper formats to ensure audit compliance.

• Managed full life cycle recruiting, ensuring compliance with background checks and E-verify processes.
• Developed innovative new-employee orientation program for airport operations.
• Led comprehensive safety training for over 350 employees and management team at DFW Airport.
• Cultivated relationships with Airport Badge Office and U.S. Department of Homeland Security to facilitate security clearance processes.
• Completed applications for AOA vehicle access to ensure compliance with airport regulations.
• Maintained tracking database for employee professional development and career progression.
• Processed unemployment claims and served as company representative at unemployment hearings.
• Resolved employment-related disputes through proactive communication strategies.
• Tracked and analyzed key HR metrics related to turnover and terminations using HRIS database reporting tools.
• Monitored all leaves of absence and ensured effective communication between employees and departments.
• Investigated work-related injuries and submitted insurance claims.