Provided personalized assistance to customers, ensuring a positive shopping experience and meeting sales targets
Maintained detailed knowledge of sports shoes and clothing to assist clients in selecting the best products for their needs
Consistently exceeded individual and team sales goals through effective upselling techniques
Assisted with stock replenishment, performed inventory counts, and ensured proper display of merchandise to enhance store appearance
Addressed and resolved customer inquiries and concerns efficiently to maintain brand loyalty
Used POS systems and retail software to process transactions accurately
Painted murals that represent Footlockers values
Crafted chalkboard art to welcome customers and enhance the store's visual appeal
Co-op Student
XPolice Paralegal Services
09.2022 - 02.2023
Fill and file forms/documents to the court
Provide legal research like case law for supervisors cases to support the clients case
Used software's and spreadsheets to do court look up dates and determine the active status on cases
Organized and created a minutes report on a weekly basis
Communicate and discuss with clients and team members
Director of Merchandising
Alpha Gamma Delta
01.2024 - Current
Designed and managed custom sorority merchandise, ensuring alignment with the chapter's values and branding standards
Coordinated with vendors to source high quality apparel and accessories, negotiating pricing and delivery timelines
Managed merchandise budgets to balance cost efficiency and member satisfaction, achieving financial targets
Collaborated with members to gather feedback on merchandise preferences
Participated and created shirts in sorority led volunteer initiatives, supporting local charities like London, Ontario's largest food drive, and national philanthropy efforts to give back to the community
Animal Care Assistant
Bridal Trail Veterinary Clinic
08.2020 - 08.2024
Provided daily care for animals, including feeding, grooming, and maintaining clean and safe living environments
Observed animal behaviour and health, reporting any signs of illness or distress to the veterinary team
Assisted visitors and adopters by sharing knowledge about animal care while collaborating with team members to ensure the well-being of all animals
Player and Assistant
Synergy Volleyball Club
09.2023 - 08.2024
Demonstrated strong communication and collaboration skills to support team success during practices and games
Continuously improved techniques and strategies to excel in dynamic and high pressure match environments
Assisted in coaching younger teams during practices, guiding athletes to improve their skills and understanding of game strategies
Education
Bachelor of Arts - Criminology
Western University
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04-2028
Skills
Fluent in English
Fluent in Bulgarian
Ability to work independently
Good organization skills
Good communication skills
Flexible team player
Fast learner
Customer-oriented
Accomplishments
Ontario Scholar
Honour Roll all 4 years of high school (above 90%)
Art was selected to be sold on cards at Markham Museum