Magdalena Lewandowska

• Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
• Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
• Documented client progress in confidential files.
• Monitored patient progress through regular assessments and documentation, ensuring accurate tracking of treatment effectiveness.
• Completed phone and in- person assessments to identify client's need of Safe Beds support
• Prepared meals that meet the standards of Canada Food Guide

• Carried out the agency’s policy and procedures as they relate to the safety and wellbeing of clients
• Ensured supportive, safe, and predictable environment by establishing clear routines, limit setting and life-skills
• Followed client centered practices using strength-based approach and evidence-based practice
• Participated in agency committees
• Provided counseling and ensured client participated in following own support plan
• Utilized CBT and ADBT with clients during crisis
• Participated in the developing, planning and implementing of assessment, goals, and treatment of clients
• Worked along families with our Service Team as required
• Participated in treatment plans, Service Reviews/POC, Goal Reviews, program planning and evaluation
• Ensured all pertinent information regarding clients was passed on to residential staff, service team, families, doctors, school staff and other consultants
• Coordinated services with community programs and advocated on client’s behalf.
• Created many programs around budgeting and job searching to help facilitate smooth transfer back into community
• Dispense, administer, and record medication as prescribed and in accordance with policy and procedures of the agency
• Promoted a safe and therapeutic environment that was consistent with Agency Mission, Values and Philosophy
• Performed many administrative duties including report writing, maintained client records, updated support plans, etc. using agency’s different data systems
• Performed House Coordinator duties such as balancing daily/weekly float and petty cash, monitored staff coverage on floor
• Attended regular staff meetings and mandatory staff trainings, such as CPI, First Aid, etc.
• Attended and participated in regular supervisions
• Demonstrated knowledge of and ability to carry out all safety requirements and emergency procedures
• Supervised CYW students from various colleges

- Ensured a safe, therapeutic physical environment that was structured, clean, safe, expected client-focused and met agency policies and procedures, as well as the Child and Family Services Act