Magdalena Czuprynska
Mississauga,ON
Summary
Proactive and detail-oriented, I excelled at Dr. Sajner and Associates Dental Office, enhancing patient satisfaction and office efficiency through expert appointment scheduling and superior chairside assistance. Skilled in dental terminology and team collaboration, I significantly contributed to a clean, safe, and welcoming environment for all patients. I have solid foundation in dental assisting and proven ability to provide compassionate service to sensitive clientele. Highly skilled in dental radiography and sterilization techniques. Known for attention to detail and excellent communication skills, fostering positive experience for patients and colleagues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dental Receptionist
Dr Sajner and Associates Dental Office
06.2021 - 05.2024
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Helped patients complete necessary medical forms and documentation.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
Intra-Oral Dental Assistant
Dr Sajner and Associates Dental Office
11.2018 - 05.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Education
Diploma - Dental Office And Chairside Assistant
CDI College
Mississauga, ONSkills
- Phone and email etiquette
- Dental terminology
- Excellent multitasking capability
- Appointment scheduling
- Payment processing
- Office opening and closing
- Billing procedures
- Team collaboration
- Punctual and reliable
- Digital X-ray proficiency
- Treatment room setup
- Professionalism and etiquette
- Equipment sterilization
- Oral surgery and ortho assistance
Languages
English
Full Professional
Polish
Native or Bilingual
Certification
CDA-Certify Dental Assistant
HARP approved
Timeline
Dental Receptionist
Dr Sajner and Associates Dental Office
06.2021 - 05.2024
Intra-Oral Dental Assistant
Dr Sajner and Associates Dental Office
11.2018 - 05.2024
CDA-Certify Dental Assistant
HARP approved
Diploma - Dental Office And Chairside Assistant
CDI College
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