Summary
Overview
Work History
Education
Skills
Timeline
Generic

Magdalen Metcalf

Lancaster

Summary

I developed strong customer service and sales skills early in my career, consistently providing positive customer experiences in fast-paced environments. As an Assistant Manager, I took on greater responsibility by overseeing daily operations, managing inventory, and supporting team performance. In my current role as a Team Coordinator, I focus on organizing workflows, improving communication, and ensuring tasks are completed efficiently. My experience reflects a progression into leadership and operational support roles, with a strong emphasis on organization, teamwork, and problem-solving. I adept easy to new work environments and teams. Working hard at consistently ensured timely project completion and high service standards.

Overview

3
3
years of professional experience

Work History

Team Coordinator

GCX, LLC
4130 Cahuenga Blvd., Toluca Lake, CA 91602
04.2025 - Current
  • Coordinated team schedules to optimize efficiency and resource allocation.
  • Assisted in project management tasks, ensuring timely completion of deliverables.
  • Managed documentation and reporting activities for ongoing projects.
  • Coordinated daily operations for team activities, improving workflow and on-time task completion
  • Acted as liaison between staff and management to streamline communication and reduce delays
  • Tracked team performance and deadlines, ensuring accountability and efficiency
  • Implemented organizational systems to improve task tracking and reporting
  • Assisted leadership in identifying and resolving operational inefficiencies

Assistant Manager

Country Club Hay & Feed
Acton, CA
03.2024 - 04.2025
  • Assisted in daily operations, ensuring seamless customer service and member satisfaction.
  • Supported inventory management by tracking stock levels and assisting with ordering processes.
  • Collaborated with team members to maintain a clean and organized facility environment.
  • Facilitated training for new staff on standard operating procedures and customer engagement techniques.
  • Oversaw daily store operations, including staff supervision, scheduling, and task delegation
  • Managed inventory levels, ordering, and stock organization to prevent shortages and overstock
  • Resolved customer issues and maintained high service standards
  • Trained and onboarded employees, improving team performance and consistency
  • Supported business operations by ensuring smooth day-to-day functionality

Sales Associate

See's Candies
Lancaster, CA
03.2023 - 03.2024
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Maintained high standards of store presentation and cleanliness.
  • Processed customer transactions accurately and efficiently at point of sale.
  • Collaborated with team members to meet sales goals and improve service delivery.
  • Delivered high-quality customer service in a fast-paced retail environment
  • Drove sales through product recommendations and upselling strategies
  • Handled cash transactions and maintained register accuracy
  • Maintained organized merchandising and inventory restocking
  • Supported team during peak seasons with high transaction volume

Education

High School Diploma -

California Virtual Academy
Los Angeles, CA

Skills

  • Multitasking
  • Team motivation
  • Workload balancing
  • Schedule management
  • Meeting leadership
  • Operations Coordination
  • Team Leadership & Supervision
  • Workflow & Process Improvement
  • Inventory & Supply Management
  • Customer Relations & Conflict Resolution
  • Scheduling & Task Delegation
  • Administrative Support
  • Data Tracking & Reporting

Timeline

Team Coordinator

GCX, LLC
04.2025 - Current

Assistant Manager

Country Club Hay & Feed
03.2024 - 04.2025

Sales Associate

See's Candies
03.2023 - 03.2024

High School Diploma -

California Virtual Academy
Magdalen Metcalf