Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Soft Skills
Timeline
Generic

Magandy OPARA

Canada

Summary

· Project Manager with PMP designation and 10+ years of progressive experience in the telecommunication and information technology industries, known for leading large-scale, multi-million-dollar projects in fast-paced environments.

· Successfully led the end-to-end development of a web-based Skill Match AI application, delivering projects ahead of schedule and within budget.

· Skilled in Agile/Scrum methodologies, stakeholder management, risk mitigation, and aligning project objectives with business outcomes

· Proven track record in enhancing operational efficiency and driving innovation by managing diverse technical teams, including subcontractors, and utilizing Project Management Software like JIRA and MS Project.

· My project management and technical expertise, coupled with my operations management experience, empowers me to consistently deliver high-impact results.

Overview

11
11
years of professional experience
1
1
Certification

Work History

IT Project Manager

Verisult
09.2024 - Current
  • Company Overview: An Ed-Tech Startup that leverages global expertise to implement Projects and to build a robust pool of qualified Professionals for Teams and Organizations
  • Successfully launched end-to-end digital products and projects by effectively managing the Systems Development Lifecycle, utilizing agile and waterfall methodologies, and generating a 100% increase in impact and revenue
  • Led a cross-functional team of 10 practitioners in a fast-paced matrix environment, streamlining workflows and successfully completing the project within scope and ahead of schedule
  • Communicated Stakeholder product vision to Agile delivery team and prioritized work according to business value, boosting productivity by 25% and achieving stakeholder satisfaction
  • Prepared and presented a comprehensive budget tracking report to 15+ stakeholders, enabling informed decision-making and averting a potential risk of a 10% budget overrun on the project
  • Conducted thorough project assessments and phase gate reviews for Skill match AI projects, yielding a 25% increase in resource allocation efficiency and improving project outcomes by 30%
  • Administered RAID Logs for comprehensive risk and issue tracking, successfully delegating mitigation actions that brought about a 15% reduction in risk-related delays over a 2-month period
  • An Ed-Tech Startup that leverages global expertise to implement Projects and to build a robust pool of qualified Professionals for Teams and Organizations

IT Project Manager

Snowview Support Services Limited
01.2020 - 08.2024
  • Company Overview: A leading Information and Communication Technologies (ICT) firm with specialty in the Repairs and Maintenance of Telecoms Facilities
  • Successfully managed the planning and execution of a $20M ERP implementation and network upgrade project, leveraging project management methodologies and tools, completing initiative 10% under budget and ahead of schedule, causing a 20% increase in network efficiency
  • Facilitated communication among 15+ stakeholders via Microsoft Teams and Slack, maintaining proper alignment with business objectives and enhancing stakeholder satisfaction
  • Facilitated the end-to-end change request process, ensuring thorough analysis, swift processing, and successful implementation, culminating in a 20% improvement in overall project efficiency
  • Championed Agile project delivery of a $4M IT infrastructure rollout, applying strategic upgrades through agile development that reduced timelines and enhanced team productivity by 25%
  • Collaborated with stakeholders to align project schedules with business goals, maintaining 100% adherence to project timelines and contributing to a 25% reduction in project-related operational costs
  • Implemented a weekly team-building initiative that improved team cohesion and communication, resulting in a 30% increase in project efficiency and a significant reduction in conflict resolution time
  • A leading Information and Communication Technologies (ICT) firm with specialty in the Repairs and Maintenance of Telecoms Facilities

IT Project Coordinator

IPT Powertech
05.2016 - 12.2019
  • Assisted the Project Manager in coordinating and supervising multiple rollout IT projects simultaneously (10M+) and securing 100% on-time delivery of project deliverables
  • Coordinated and facilitated site meetings, liaised with subcontractors and vendors, boosting communication and collaboration among stakeholders by 35%
  • Developed and sustained comprehensive project documentation, which facilitated a 15% increase in team productivity and ensured compliance with all KPI standards and deadlines
  • Updated project teams, stakeholders, and sponsors with regular status reports, attaining 100% adherence to the communication schedule to foster transparency
  • Facilitated comprehensive project assessments, phase gate reviews and risk analysis reducing project risks by 25%

IT Field Engineer

Ericsson
04.2014 - 04.2016
  • Company Overview: Ericsson, a global telecommunications and technology company, is a pioneering force in driving advancements in communication infrastructure
  • Provided on-site technical support to over 200 clients per year, utilizing Salesforce and ServiceNow, resulting in a 95% customer satisfaction rate and a 20% increase in client retention
  • Implemented preventive maintenance schedules using Netcool and HP OpenView, decreasing network failures by 30% and extending equipment lifespan by 15%
  • Enhanced Quality Assurance by confirming compliance with safety standards through the implementation of system policies, resulting in a 50% reduction in on-site incidents and securing a 100% safety compliance rate
  • Ericsson, a global telecommunications and technology company, is a pioneering force in driving advancements in communication infrastructure

Education

Graduate Certificate - Software and Information Systems Testing

Fanshawe College
Canada
04.2024

BSc - Computer Science

Caritas University
Nigeria
08.2010

Skills

  • Project Planning & Scheduling (MS Project, Smartsheet)
  • Budget Management (Microsoft Excel, QuickBooks)
  • Documentation and Reporting (Microsoft Word, Power Bi)
  • Data Visualization (Power Bi, Tableau, Microsoft Excel)
  • Time Management (MS Project, Smartsheet)
  • Database Management System (MySQL)
  • Agile methodology (Jira, Trello, Microsoft Project)
  • Performance Tracking (Tableau, Power Bi, Microsoft Excel)
  • Risk Management
  • Software development life cycle (Jira)
  • Stakeholder Management (Trello, CRM)
  • Communications and Collaboration (Microsoft Teams, Slack, Zoom, Google Meet)

Accomplishments

  • Designed and launched the Skill Match AI Project, resulting in a 30% increase in user satisfaction rating.
  • Delivered a $20M ERP implementation and network upgrade project 10% under budget and ahead of schedule, boosting network efficiency by 20%.
  • Saved the company $10m over 3 years by the successful implementation of the Ascot Hybrid system.

Certification

  • PMP Certification, PMI
  • Scrum Fundamental Certification, Scrum Study

Soft Skills

  • Project Planning, Team Leadership, Teamwork, Adaptability, Conflict resolution, Time management, Decision-making, Negotiation, Interpersonal skills, Stress management, Innovative, Cultural awareness, Attention to detail, Self-Motivation, Problem-solving, Communication Skills, Stakeholder Management, Strategic Relationships, Ethical judgment, Analytical thinking, Vendor Management, Interpersonal Abilities, Risk Management, Presentation, Organizational skills, Goal-oriented, Cross-functional team leadership.

Timeline

IT Project Manager

Verisult
09.2024 - Current

IT Project Manager

Snowview Support Services Limited
01.2020 - 08.2024

IT Project Coordinator

IPT Powertech
05.2016 - 12.2019

IT Field Engineer

Ericsson
04.2014 - 04.2016

Graduate Certificate - Software and Information Systems Testing

Fanshawe College

BSc - Computer Science

Caritas University

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Magandy OPARA