Magaly Morales
Los Angeles
Summary
Dynamic and results-driven Operations Supervisor with over 10 years of experience at Fashion Nova, including specialized expertise in Restock and Replenishment since March 2024, and Inbound Receiving since July 2019. Skilled in leading and structuring diverse teams to consistently achieve and exceed business objectives. Known for exceptional attention to detail, strong time management, and effective communication with team members. Adept at building cohesive teams that drive productivity, optimize operations, and maintain the highest standards of performance.
Overview
11
11
years of professional experience
Work History
Warehouse Supervisor
Fashion Nova
03.2024 - Current
- Supervise and lead a team of 100+ employees, ensuring optimal performance and efficiency during high-volume restock and replenishment cycles.
- Drive alignment with company objectives and operational KPIs to maintain smooth warehouse operations and meet daily targets.
- Oversee regular audits and inventory checks, ensuring 100% product accuracy and adherence to company standards.
- Implement and enforce best practices in inventory management, reducing errors and enhancing overall warehouse productivity.
- Collaborate cross-functionally with supply chain and logistics teams to streamline processes and improve lead times.
Warehouse Supervisor
Fashion Nova
07.2020 - 03.2024
- Trained and developed a team of 60-100 associates and followed their progress in performance ensuring improvement in department KPI.
- Established daily performance goals ensuring customers demands were met in regards to SLA.
- Ensuring all PIT operators received proper training per company guidelines and safety by providing PIT classes and observations.
- Capable of covering different departments. If business needs arise I’m experienced in Receiving, Replenishment and Returns.
- Collaborated with senior management to identify and implement continuous improvement initiatives, enhancing operational processes.
- Directed receiving and inventory management operations, ensuring all incoming shipments were processed and stored efficiently.
- Managed shift transitions, quickly getting teams up to speed and ensuring smooth handovers, maintaining consistent productivity across the shifts.
Warehouse Lead
Fashion Nova
10.2016 - 06.2020
- Partnered with supervisors on performance matters to engage associates through corrective actions or expectations to align with department metrics.
- Collaborated with managers and supervisors to ensure that staff are following rules and regulations
- Balancing staff within the receiving department based on volume by function within the department.
- Organized storage areas to maximize movement around the warehouse.
- Lead a team of 40-50 associates.
- Ensured that all SOP functions were followed.
Warehouse Order Picker
Fashion Nova
09.2014 - 09.2016
- Utilized an RF scanner to obtain and return items to their proper designation
- Collected, prepared, and created shipment labels for outgoing orders
- Followed the warehouse procedures in order to meet order deadlines
- Maintained a clean environment using the Shopify program
Education
High School Diploma -
Theodore Roosevelt Senior High School
Los Angeles, Ca06.2014
Skills
- Possesses a strong commitment to team environment dynamics with the ability to conduct leadership directives to staff
- Proven ability to step in and fill supervisory or managerial roles during absences, ensuring continuity of operations
- Excellent written and verbal communication skills as well as an empathetic listener
- Expertise in promoting and sustaining efficient workflows within fast-paced operational environments
- Bilingual: Fluent in English and Spanish, enhancing communication with diverse teams
- Skilled in onboarding, training, and mentoring staff to ensure optimal performance and professional growth
- Collaborating with internal departments and external suppliers for smooth operations
- Using warehouse management systems (WMS) to track metrics, generate reports, and analyze performance
Timeline
Warehouse Supervisor
Fashion Nova
03.2024 - Current
Warehouse Supervisor
Fashion Nova
07.2020 - 03.2024
Warehouse Lead
Fashion Nova
10.2016 - 06.2020
Warehouse Order Picker
Fashion Nova
09.2014 - 09.2016
High School Diploma -
Theodore Roosevelt Senior High School
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