Magaly Castillo
La Quinta,CA
Summary
Versatile Medical Assistant with a background at Dr. Q Plastic Surgery, adept in patient scheduling and sterilization techniques. Demonstrated excellence in customer service and adaptability, enhancing patient cooperation and team performance. Fluent in English and Spanish, committed to professionalism and ethics, significantly improving patient experience and operational efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Dr. Q Plastic Surgery
12.2022 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Sandwich Artist
Subway
01.2022 - 02.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Cashier Team Lead
Jack In The Box
07.2019 - 12.2022
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Education
Clinical Medical Assisting
San Joaquin Valley College
Rancho Mirage, CA01.2023
High School Diploma -
Coachella Valley High School
Thermal, CA05.2018
Skills
- Patient Scheduling
- HIPAA Compliance
- Customer Service
- Adaptable
- Fluent in English, Spanish
- Sterilization techniques
- Professionalism and Ethics
- Simple dressings
Timeline
Medical Assistant
Dr. Q Plastic Surgery
12.2022 - Current
Sandwich Artist
Subway
01.2022 - 02.2023
Cashier Team Lead
Jack In The Box
07.2019 - 12.2022
Clinical Medical Assisting
San Joaquin Valley College
High School Diploma -
Coachella Valley High School
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