Mafaz Kowa
Windsor
Summary
Motivated and friendly individual seeking a customer service position. Passionate about professionalism and creating a welcoming environment. Eager to contribute to a positive store atmosphere while delivering beverages, food and experiences.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Crew Member
McDonald's
Windsor
06.2023 - Current
- Provided exceptional customer service, ensuring a welcoming experience.
- Prepared items according to standards, maintaining quality and safety protocols.
- Operated cash registers and handled transactions accurately.
- Maintained a clean and organized work environment, following hygiene and sanitation guidelines.
- Collaborated with team members to ensure smooth operations during peak hours.
- Addressed customer inquiries and resolved complaints professionally.
- Demonstrated adaptability and a strong work ethic in a fast-paced environment.
- Trained new crew members on operational procedures and customer service expectations.
Eyelash Extension Technician
Self employed
Windsor
02.2023 - 09.2024
- Consulted with clients to determine desired eyelash styles and preferences.
- Applied eyelash extensions using various techniques and high-quality materials.
- Sanitized tools and workstations to maintain a clean and safe environment.
- Self-marketed and promoted services online to obtain new clients and retain prior clients.
Daycare Volunteer
Abc nursery
Windsor
02.2024 - 07.2024
- Supervised children during playtime and structured activities.
- Assisted educators in preparing learning materials and classroom setups.
- Engaged children in educational games to promote cognitive development.
Education
High School Diploma -
Kennedy Collegiate
Windsor, ON 09.2020 - 07.2024
Skills
- Quick learning
- Adaptability
- Positive interactions
- Operational maintenance
- Cooperative work environment
- Speed under pressure
- Accuracy under pressure
- Effective communication
- Customer engagement
Certification
- Eyelash Technician certification
Languages
- English
- Arabic
Timeline
Daycare Volunteer
Abc nursery
02.2024 - 07.2024
Crew Member
McDonald's
06.2023 - Current
Eyelash Extension Technician
Self employed
02.2023 - 09.2024
High School Diploma -
Kennedy Collegiate
09.2020 - 07.2024