Maeve Hartnett
Peterborough,ON
Summary
Recent Trent psychology graduate with a strong work ethic and proven leadership abilities. Skilled in interpersonal relations, adept at serving others, and possessing solid management capabilities. Eager to contribute to a dynamic team where dedication and people skills can drive success and growth.
Overview
7
7
years of professional experience
Work History
Server/Bartender
BarVita
Peterborough, ON
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Suggested wine pairings to go with specific menu items.
Server/bartender
Kawartha Golf Club
Peterborough, ON
04.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Cultivated warm relationships with regular members through friendly and professional service with a willingness to accommodate special requests.
Student Tour Guide
Trent University
Peterborough, ON
01.2024 - 04.2024
- Led prospective Trent students and their families on walking tours throughout campus. In this capacity, my vivacious and enthusiastic personality was able to shine, and I greatly enjoyed my interactions with future students and their parents.
- Demonstrated high knowledge of Trent University, and true passion for the school and community.
- Accommodated various needs and accommodations of everyone in tour groups, and answered their questions thoroughly.
Manager/keyholder
Garage Clothing
Peterborough, ON
09.2021 - 04.2023
- My duties include opening and closing the store, counting tills, helping customers, using sales strategies, utilizing the scheduling program, managing the store, and being responsible for employee engagement
- I was also the loss prevention manager, handling inventory count and inventory-related issues.
Server/bartender
Elmhirst's Resort
Keene, ON
04.2022 - 12.2022
- Responsible for serving multiple tables of food and beverages in a high-stress environment while maintaining guest satisfaction
- I was responsible for mixing all cocktails and pouring all wine and drafts
- Other duties included maintaining a clean workspace and dining space for guests, serving at large conferences and weddings, setting and breaking down large conferences and weddings, and many other side duties.
Manager
McDonald's
Peterborough, ON
10.2017 - 09.2021
- In charge of all new products and launches and managed the responsibility of all shifts and breaks while on duty
- In addition, I was a keyholder in the restaurant and responsible for opening and closing the store, counting and balancing tills, making regular bank deposits and training new staff or managers
- I also worked at various Ontario locations when they were short-staffed and was always considered an excellent team player.
Education
Bachelor's in Psychology -
Trent University
Peterborough, ON04.2024
High School Diploma -
Adam Scott CVI
Peterborough, ON06.2019
Skills
- Excellent interpersonal and communication skills
- Exceedingly reliable, independent and competent
- Quick to learn new skills and apply them with limited supervision
- Leadership and guest experience
- Management experience
- Fully bilingual (DELPH, level B2)
- First Aid and Food Safety Handling certifications
- Smart Serve certification
- Strong Work Ethic
- Guest Engagement
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Server/Bartender
BarVita
03.2024 - Current
Student Tour Guide
Trent University
01.2024 - 04.2024
Server/bartender
Kawartha Golf Club
04.2023 - Current
Server/bartender
Elmhirst's Resort
04.2022 - 12.2022
Manager/keyholder
Garage Clothing
09.2021 - 04.2023
Manager
McDonald's
10.2017 - 09.2021
Bachelor's in Psychology -
Trent University
High School Diploma -
Adam Scott CVI