Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maeve Hartnett

Peterborough,ON

Summary

Recent Trent psychology graduate with a strong work ethic and proven leadership abilities. Skilled in interpersonal relations, adept at serving others, and possessing solid management capabilities. Eager to contribute to a dynamic team where dedication and people skills can drive success and growth.

Overview

7
7
years of professional experience

Work History

Server/Bartender

BarVita
03.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
  • Suggested wine pairings to go with specific menu items.

Server/bartender

Kawartha Golf Club
04.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Cultivated warm relationships with regular members through friendly and professional service with a willingness to accommodate special requests.

Student Tour Guide

Trent University
01.2024 - 04.2024
  • Led prospective Trent students and their families on walking tours throughout campus. In this capacity, my vivacious and enthusiastic personality was able to shine, and I greatly enjoyed my interactions with future students and their parents.
  • Demonstrated high knowledge of Trent University, and true passion for the school and community.
  • Accommodated various needs and accommodations of everyone in tour groups, and answered their questions thoroughly.

Manager/keyholder

Garage Clothing
09.2021 - 04.2023
  • My duties include opening and closing the store, counting tills, helping customers, using sales strategies, utilizing the scheduling program, managing the store, and being responsible for employee engagement
  • I was also the loss prevention manager, handling inventory count and inventory-related issues.

Server/bartender

Elmhirst's Resort
04.2022 - 12.2022
  • Responsible for serving multiple tables of food and beverages in a high-stress environment while maintaining guest satisfaction
  • I was responsible for mixing all cocktails and pouring all wine and drafts
  • Other duties included maintaining a clean workspace and dining space for guests, serving at large conferences and weddings, setting and breaking down large conferences and weddings, and many other side duties.

Manager

McDonald's
10.2017 - 09.2021
  • In charge of all new products and launches and managed the responsibility of all shifts and breaks while on duty
  • In addition, I was a keyholder in the restaurant and responsible for opening and closing the store, counting and balancing tills, making regular bank deposits and training new staff or managers
  • I also worked at various Ontario locations when they were short-staffed and was always considered an excellent team player.

Education

Bachelor's in Psychology -

Trent University
Peterborough, ON
04.2024

High School Diploma -

Adam Scott CVI
Peterborough, ON
06.2019

Skills

  • Excellent interpersonal and communication skills
  • Exceedingly reliable, independent and competent
  • Quick to learn new skills and apply them with limited supervision
  • Leadership and guest experience
  • Management experience
  • Fully bilingual (DELPH, level B2)
  • First Aid and Food Safety Handling certifications
  • Smart Serve certification
  • Strong Work Ethic
  • Guest Engagement

Languages

English
Native or Bilingual
French
Professional Working

Timeline

Server/Bartender

BarVita
03.2024 - Current

Student Tour Guide

Trent University
01.2024 - 04.2024

Server/bartender

Kawartha Golf Club
04.2023 - Current

Server/bartender

Elmhirst's Resort
04.2022 - 12.2022

Manager/keyholder

Garage Clothing
09.2021 - 04.2023

Manager

McDonald's
10.2017 - 09.2021

Bachelor's in Psychology -

Trent University

High School Diploma -

Adam Scott CVI

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Maeve Hartnett