Ma Erika Tagalicud Diaz
Summary
Seasoned Machine Operator offering experience in high-volume assembly line production. Dedicated to rigorous inspection with commitment to follow-through and preventive maintenance. Knowledgeable in the use of equipment, tools and CNC logic.
Overview
8
8
years of professional experience
Work History
Machine Operator
Largan Precision Co. Ltd.
04.2019 - 06.2021
- Fulfill tasks and job responsibilities given
- Operated multiple machines such as FANUC simultaneously to meet production requirements.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Proofreader
BusinessWorld Publishing Corporation
02.2016 - 06.2017
- Proofread/copyedit news articles, data, and reports
- Checked and corrected grammatical and spelling errors in diverse documents.
- Followed established guidelines to maintain style quality and consistency in produced content.
- Collaborated with editors to meet project deadlines and solicit customer feedback and transparency on work progress.
- Compared assigned tasks to internal and external information databases for accuracy and plagiarism.
- Marked copy to indicate and correct errors in type, arrangement or spelling using standard printers' marks.
Customer Service Assistant
Ehao Online Trading Corporation
05.2015 - 02.2016
- Provided customer assistance through different platforms such as social media, e-mails, phone calls, chats, and face-to-face interactions
- Responded to customer calls and emails to answer questions about products and services.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Collaborated with other departments to guarantee customer satisfaction.
- Utilized problem-solving skills to address customer queries and complaints.
- Answered customer questions about product availability and shipment times.
- Refunded money and adjusted bills to resolve customer service or billing complaints.
Executive Assistant
Department Of Public Works And Highways
07.2014 - 05.2015
- Assisted the Flood Management Expert dispatched by the JICA in fulfilling his missions and projects in the Philippines and DPWH specifically including making appointments and/or coordinating within our organization and external partners as well
- Prepared Flood Management Expert's quarterly liquidation report and other duties assigned from time to time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
News Writer/ On-the-job Trainee
Intercontinental Broadcasting Corporation (IBC13)
11.2013 - 01.2014
- Monitored breaking news for information on incidents, events, and topics of interest to quickly assign coverage to staff.
- Conceptualized, pitched, assigned and monitored stories from origination to publication.
- Planned for coverage of large events by assigning reporters and photographers.
- Sought out stories by pursuing other news organizations information periodically and either assigned or wrote stories according to strict timelines.
- Wrote, edited and produced stories for Internet and digital channels.
Education
Bachelor's / College Degree, Bachelor in Communication Research -
Polytechnic University Of The Philippines
Sta. Mesa, Manila, Philippines04.2014
Skills
- Customer Service
- Basic HTML
- Social Media Marketing
- Technical and Creative Writing
- Quality Control
- Safety Compliance
- Equipment Operation
- Machine Maintenance
Languages
Tagalog
Native or Bilingual
English
Professional Working
Chinese (Mandarin)
Elementary
Timeline
Machine Operator
Largan Precision Co. Ltd.
04.2019 - 06.2021
Proofreader
BusinessWorld Publishing Corporation
02.2016 - 06.2017
Customer Service Assistant
Ehao Online Trading Corporation
05.2015 - 02.2016
Executive Assistant
Department Of Public Works And Highways
07.2014 - 05.2015
News Writer/ On-the-job Trainee
Intercontinental Broadcasting Corporation (IBC13)
11.2013 - 01.2014
Bachelor's / College Degree, Bachelor in Communication Research -
Polytechnic University Of The Philippines
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