Seasoned bartender and business owner with extensive background in delivering exceptional customer service, fostering teamwork, and enhancing management capabilities within a team environment.
Overview
10
10
years of professional experience
Work History
Owner
JRD Imaging
San Clemente
10.2020 - Current
Managed daily operations and workflow for imaging services, ensuring timely delivery and client satisfaction.
Managed daily operations of the business, including hiring and training staff.
Oversaw budgeting and financial management.
Developed targeted marketing strategies that enhanced brand visibility and fostered stronger client engagement.
Collaborated with clients to identify and address their imaging needs, resulting in tailored service offerings.
Oversaw team training and development to enhance service quality and efficiency.
Implemented quality control measures to ensure high standards in all projects.
Established partnerships with local businesses for cross-promotional opportunities.
Developed strong client relationships through regular follow-ups and personalized communication.
Bartender
Flights and Irons
Dana Point
08.2018 - 01.2020
Provided exceptional customer service, significantly enhancing guest satisfaction and loyalty.
Prepared and served a variety of cocktails and beverages efficiently.
Managed bar inventory, facilitating timely restocking to minimize service interruptions.
Trained new bartenders on menu items and service standards, improving team efficiency and service consistency.
Collaborated with kitchen staff to coordinate food and drink orders seamlessly.
Monitored customer behavior to ensure a safe and enjoyable environment.
Handled cash transactions accurately while processing payments promptly.
Bartender
Poche Burger and Kitchen
San Clemente
06.2016 - 06.2018
Prepared and served a variety of cocktails and beverages efficiently.
Provided exceptional customer service to enhance guest experiences.
Managed bar inventory, ensuring timely restocking to prevent service disruptions.
Monitored customer behavior to ensure a safe and enjoyable environment.
Collaborated with kitchen staff to coordinate food and drink orders seamlessly.
Trained new bartenders on menu items and service standards to enhance team efficiency.
Performed opening and closing duties, including restocking supplies, to maintain bar readiness for service.