MA EDEN ISADA

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

• Operation Assistant, Rizal Commercial Banking Corporation(RCBC), 04/01/17, 09/01/20, Interacts with bank clients regarding products and services available to them, Ensures client satisfaction and sales goals are met by team, Generate and consolidate performance reports (deposit and loan) for BBG Head and Department such as daily branch performance report and monthly performance reports., Assisted bank clients with purchase of financial products and services, Kept up-to-date with product developments to inform clients of new offerings, Serves as the primary point of contact for assigned clients, resolves any issues or complaints and provides updates on new products or services., Initiates contact with new and prospective clients.
• Customer Service Associate / Teller, Rizal Commercial Banking Corporation, 12/01/16, 03/30/17, GAIC AGENCY, Sorting cash, including the piece-counting of bills, as well as counting and bagging of coins based on the standards of the Bangko Sentral ng Pilipinas (BSP)., Detecting counterfeit bills and insertions;, Sorting of bills and coins according to the following classifications: Fit/Unfit/Mutes, Bagging of coins in accordance to BSP standards, Bundling and strapping of bills per denomination, Flexible to different work assignments as necessary for the job.
• Cash Sorter, Rizal Commercial Banking Corporation, 09/01/20, 08/01/23

• Janelle Joy Dais, - District Service Head, jvdais@rcbc.com
• Raymund Golez - Regional Service Head, rcgolez@rcbc.com

• Certificate of Completion of Basic Signature Verfication and Forgery Detection Seminar, RCBC Bank, 04/01/17
• Peso/Dollar Counterfeit Detection Seminar, RCBC Bank, 2017, 2019
• Know your Money & Counterfeit Detection, Bangko Sentral ng Pilipinas (BSP), 2018
• METRO MANILA CURRENCY OPERATION SUB-SECTOR, Bangko Sentral ng Pilipinas, 07/28/18
• EFPS-eBIR Forms & Related Revenue Issuances, BUREAU OF INTERNAL REVENUE (BIR), 05/14/15
• SAP BUSINESS ONE, Aklan Catholic College, 10/01/13
• PESO/DOLLAR Counterfeit Detection, Taguig City (RCBC), 04/08/17
• Basic Signature Verification & Forgery Detection, Taguig City (RCBC), 04/19/17