Summary
Overview
Work History
Education
Skills
Recipient
Recipient Title
Recipient Company
Cover Letter
Recipient Address
Personal Information
Languages
Timeline
Generic

Mae Cyr

Summary

Accomplished, driven professional with extensive administrative, records management and personnel management experience. Strong organizational, interpersonal and communication skills. Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as a project manager, office manager, compensation manager, and finance clerk. Excel in resolving challenges with innovative solutions, systems and process improvements. Currently completing certification level in Business Continuity Planning. Offer advanced computer skills in MS Office Suite and other applications/systems. Recipient of the Head of the Public Service Award (2003), Head of Human Resources Award (2006), and Presidents National Award – CFIA (2009). Motivated professional with extensive experience in customer service, sales and administrative tasks.

Overview

45
45
years of professional experience

Work History

Emergency Management Administrative Officer

CANADIAN FOOD INSPECTION AGENCY
03.2021 - Current
  • Coordinating all ICS Canada administrative services with Alberta Emergency Management Services
  • Developed efficiency-enhancing workflow/process improvements and standing operating procedures
  • Updating course materials,reports and document templates to allow CFIA as an Agency Having Authority to meet the standards of ICS Canada
  • Teaching all levels of Incident Command System according to Incident Command System Canada policies and procedures
  • Mentoring and training new Trainers for ICS Canada programs within CFIA
  • Sorting of records through classification and indexing methods
  • Identifying and maintaining data protection and security
  • Provide strategic advice and guidance to senior management through policy and procedure analysis.

Administrative Project Officer

Canadian Inspection Agency
05.2007 - 03.2021
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Conducted post-project evaluations to identify areas for improvement and implement best practices in future initiatives.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Overcame unforeseen challenges by proactively identifying potential issues promptly developing contingency plans accordingly.
  • Developed efficiency-enhancing workflow/process improvements and standing operating procedures that made it possible to accommodate the increasing responsibilities of the unit.
  • As a member of the corporate Business Continuity Planning team pro-actively identify potential problems and vulnerabilities and consider the risk in the decision making and action plans
  • Managing project team for archiving of program network material in accordance with current regulations particularly those items which fall under the agency do not destroy order.
  • Provide strategic advice and guidance to senior management through policy and procedure analysis

Cadet Instructor Cadre

CANADIAN FORCES PRIMARY RESERVE
01.1979 - 01.2009
  • Retired after fulfilling positions of Commanding Officer, Deputy Commanding Officer, Administrative Officer and Training Officer.
  • Assisted in the planning and execution of successful field training exercises for enhanced practical experience.
  • Boosted morale within the unit by recognizing and rewarding outstanding performance among cadets.
  • Collaborated with external partners such as local law enforcement agencies to provide specialized instruction on topics like crisis management or first aid response techniques.
  • Optimized resource allocation for training events, maximizing efficiency without compromising quality of instruction.
  • Developed leadership skills in junior cadets by assigning them challenging tasks and responsibilities.
  • Supported fellow staff members in creating a positive learning environment for all cadets on base.
  • Promoted teamwork and collaboration among cadets by organizing team-building activities and exercises.
  • Maintained accurate records of cadet achievements, attendance, and disciplinary actions for administrative purposes.

Manager, Compensation and Benefits

CANADIAN FOOD INSPECTION AGENCY
11.2002 - 05.2007
  • Developed strong verbal and written communication skills
  • Written several manuals and standard operating procedures for the Agency.

Administrative Services Officer

CANADIAN FOOD INSPECTION AGENCY
10.2001 - 11.2002

Finance Clerk

CANADIAN FOOD INSPECTION AGENCY
11.1999 - 10.2001

Client Services Agent

CANADA REVENUE AGENCY
01.1996 - 01.1999
  • Identified problems and provided solutions for clients
  • Provided accurate and appropriate information for client questions and concerns
  • Provided administrative support to the Manager, Client Services Division.

Education

Incident Command System

Incident Command System Canada (ICS Canada)

Accelerated Business Continuity Planning -

Disaster Recovery Institute, Canada
01.2007

Academic Diploma -

Roland Michener Secondary School
South Porcupine, Ontario
01.1975

Skills

  • Records Management
  • Teambuilding, Coaching and Staff Development and Training
  • Analysis and Advising on Policies and Procedures
  • Use of electronic and hard copy records management systems
  • Report and Document Preparation
  • Spreadsheet and Database Analysis and Creation
  • Accounts Payable/Receivable
  • Office Management
  • Risk Management and Analysis
  • Meeting and Event Planning
  • Inventory Management
  • Expense Reduction
  • Business Continuity Planning
  • Self Motivation
  • Supervising staff
  • Attention to Detail
  • Statistical data gathering
  • Problem-solving abilities
  • Prioritization
  • Dedicated Team Player
  • Personnel Management
  • Adaptability and Flexibility

Recipient

CFIA HR

Recipient Title

Human Resources Assistant

Recipient Company

Canadian Food Inspection Agency

Cover Letter

My extensive experience in administrative management and my commitment to achieving the highest quality results aligns extremely well with the Agencies Policies and Procedures. I have acquired considerable experience in supervising, mentoring and providing performance feedback to employees through various positions I have held. As an Administrative Projects Officer I have an extensive background in the area of project management, development and working with project delivery teams. In my current position I regularly provide policy analysis, taking into account risks involved and decisions on moving forward with appropriate plans of action. I have a strong background in records management (electronic and records document systems) and archiving and am currently working with the Agency Programs Network to deal with a significant volume of documentation which must be organized, classified and managed based upon legislation, financial and administrative procedures. While working on this project I will write standard operating procedures to organize and maintain the information. Through out my tenure as Manger, Compensation and Benefits I have developed strong verbal and written communication skills to ensure that all of my messaging is clearly understood, useful and timely. I have written several manuals and standard operating procedures for the Agency while occupying both the Compensation and Benefits Manager position and the Administrative Projects Officer position. I would like to be considered for any acting position which you may feel appropriate I feel that my background would allow me to make a positive contribution to any position. Should you require additional information please do not hesitate to contact me using the contact information provided on my resume. Sincerely, M Mae Cyr

Recipient Address

444 Seventh Avenue SW, Calgary, Alberta, T2P 0X8

Personal Information

Title: Project/Office Manager

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Emergency Management Administrative Officer

CANADIAN FOOD INSPECTION AGENCY
03.2021 - Current

Administrative Project Officer

Canadian Inspection Agency
05.2007 - 03.2021

Manager, Compensation and Benefits

CANADIAN FOOD INSPECTION AGENCY
11.2002 - 05.2007

Administrative Services Officer

CANADIAN FOOD INSPECTION AGENCY
10.2001 - 11.2002

Finance Clerk

CANADIAN FOOD INSPECTION AGENCY
11.1999 - 10.2001

Client Services Agent

CANADA REVENUE AGENCY
01.1996 - 01.1999

Cadet Instructor Cadre

CANADIAN FORCES PRIMARY RESERVE
01.1979 - 01.2009

Incident Command System

Incident Command System Canada (ICS Canada)

Accelerated Business Continuity Planning -

Disaster Recovery Institute, Canada

Academic Diploma -

Roland Michener Secondary School
Mae Cyr