Mae Bonda
Edmonton,Alberta
Summary
A collaborative leader with dedication to partnering with colleagues to promote, engaged and empowering work culture. Dedicated to apply training, monitoring and morale- building abilities to enhance employee engagement and boost performance to contribute to company's success.
Overview
18
18
years of professional experience
Work History
Senior Supervisor Food and Beverage (Assigned at Kiapo, Lobby Lounge and In Room Dining)
Tiger Resort, Leisure and Entertainment, Inc.
04.2017 - 09.2023
- Supervises and checks the operation and team members, monitors and walks through the outlet and executes spot checks
- Handles queries, feedbacks and monitor complaints and reports them to Manager/ Assistant Manager to ensure proper correspondence and provide strategic solutions
- Conducts internal training for the team members by preparing and providing training materials needed for the training and enhancing the team members’s food and beverage knowledge and skills
- Motivates and involves team members by conducting regular briefing, delegating task and responsibilities
- Cascading valuable information, establishing an open communication and cooperation among team members
- Executes email correspondence by reading and expediting necessary actions
- Prepare team members roster, assigning sufficient manpower for the operation
- Evaluating team members performance as directed by the Manager/ Assistant Manager
- Checks and maintains operating supplies and equipments and furniture and fixtures by conducting regular inventory, monitoring breakages and losses and proper requisitioning of materials and supplies to ensure sufficient and adequate par stock
- Performs any other tasks and responsibilities related to Food and Beverage Services as assigned by the immediate superior.
Senior Supervisor (Assigned at Streats Hongkong Café, Hutong, Rennthai, So Pho, Muchos)
Katrina Holdings Pte. Ltd. Singapore
06.2010 - 06.2016
- Assisting the Restaurant Manager with the daily restaurant operations
- Knowledge in micros and pos system
- Computes bills and accept payments
- Receives and checks daily delivery of foods and beverages
- Ensuring that the food and beverages are served promptly and in good quality
- Perform other related duties as assigned by the manager
- Bar tending and table service.
Waitress (Assigned at Scotts Lounge and Straits Kitchen)
Grand Hyatt Singapore
05.2008 - 05.2010
- Guiding the junior staff
- Food and cocktail server
- Computes bills and accept payment
- Ensuring that food and beverage are served promptly
- Ordering dry goods and dairy products
- Preparing and maintaining equipments used for inventory and operations use
- Taking reservation for weekend hi-tea buffet
- Preparing breakages report.
Restaurant Server
G-Hotel Manila by Waterfront
11.2006 - 05.2008
- Upselling of foods and beverages
- Ensuring the buffet is clean as well as the dining area
- Ensures that food and beverage are served promptly
- Computes bills and accept payments
- Preparing and maintaining equipments used for inventory and operations use
- Ordering dry goods and dairy goods
- Taking order and serves the food and beverage to the guest.
Banquet Waitress (MCN General Services Corp.)
Manila Diamond Hotel
04.2006 - 02.2007
- Assist in preparing the banquet area according to the banquet event order
- Preparing utensils and other equipments will be used for the operation
- Ensuring that food and beverage are served promptly to the guests
- Ushering the guests to their seats
- Helping in clearing the area for the next event
- Serves the food and beverage to the guest.
Food and Beverage Service Attendant (Assigned at Banquet Service and Café Coquilla Department)
Manila Pavilion Hotel
03.2005 - 08.2005
- Assist in preparing the banquet area according to the banquet event order
- Preparing utensils and other equipments will be used for the operation
- Ensuring that food and beverage are served promptly to the guests
- Ushering the guests to their seats
- Helping in clearing the area for the next event
- Serves the food and beverages to the guest.
Education
Bachelor of Science - Hotel And Restaurant Management
Lyceum of The Philippines
Manila, Philippines05.2004
Skills
- Proficiency in MS Office Applications
- Know how on related gadget and electronics
- Oral and written fluency in English
- Organizational skills
- People Management
Education - Tertiary
BS Hotel and Restaurant Management, Lyceum of the Philippines –Manila, Muralla Street, Intramuros Manila, 05/31/04
Personal Information
- Age: 39 years old
- Religion: Roman Catholic
- Citizenship: Filipino
- Marital Status: Single
- Date of Birth: 05/03/84
References
Available upon request.
Languages
English
Full Professional
Timeline
Senior Supervisor Food and Beverage (Assigned at Kiapo, Lobby Lounge and In Room Dining)
Tiger Resort, Leisure and Entertainment, Inc.
04.2017 - 09.2023
Senior Supervisor (Assigned at Streats Hongkong Café, Hutong, Rennthai, So Pho, Muchos)
Katrina Holdings Pte. Ltd. Singapore
06.2010 - 06.2016
Waitress (Assigned at Scotts Lounge and Straits Kitchen)
Grand Hyatt Singapore
05.2008 - 05.2010
Restaurant Server
G-Hotel Manila by Waterfront
11.2006 - 05.2008
Banquet Waitress (MCN General Services Corp.)
Manila Diamond Hotel
04.2006 - 02.2007
Food and Beverage Service Attendant (Assigned at Banquet Service and Café Coquilla Department)
Manila Pavilion Hotel
03.2005 - 08.2005
Bachelor of Science - Hotel And Restaurant Management
Lyceum of The Philippines
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