Madylan Ferguson
Laguna Hills
Overview
5
5
years of professional experience
Work History
Waitress and Bartender
Seasurf Fish Company
Laguna Niguel
02.2025 - Current
- Provide excellent customer service in a fast-paced, high-volume seafood restaurant, ensuring a positive dining experience.
- Manage multiple tables while maintaining attention to detail and guest satisfaction.
- Take and deliver food and drink orders promptly and accurately.
- Collaborate with kitchen staff and fellow servers to ensure smooth operations and timely service.
- Maintain cleanliness and organization of the bar and dining areas, in compliance with health and safety regulations.
Varsity Coach
Laguna Hills High School
Laguna Hills
08.2023 - Current
- Managed practice schedules ensuring optimal use of available facilities while balancing academic commitments of student athletes.
- Maintained a safe and supportive environment for all players to grow both athletically and personally.
- Enhanced team performance by implementing effective coaching strategies and individualized training plans.
- Provided mentorship to student-athletes in areas such as teamwork, leadership skills, time management, sportsmanship, and personal growth.
Secretary
Children's Hospital of Orange County
Orange
06.2023 - 09.2024
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to the appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Maintained rapport with physicians, nurse's and other healthcare personnel.
Lifeguard
Life Time Fitness
Laguna Niguel
05.2022 - 08.2022
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Kids Crossfit Coach
Left Coast Crossfit
Laguna Niguel
09.2020 - 08.2021
- Established classes to effectively match skill and learning levels of all participants.
- Modified exercises to meet specific participant limitations and needs.
Receptionist
Left Coast Crossfit
Laguna Niguel
09.2020 - 07.2021
- Greeted incoming visitors and customers.
- Provided friendly and knowledgeable assistance.
- Confirmed appointments, communicated with clients and updated client records.
- Resolved customer problems and complaints.
- Assisted with inventory checks.
Education
Associate of Science - Health Sciences
Saddleback College
Mission Viejo, CA12.2024
NREMT - Emergency Medical Technician
OCEMT
Lake Forest12-2024
Skills
- Emergency Medical Technician
- CPR/BLS Certified
- Telephone Skills
- Team Player
- Fitness/Health Knowledge
- Time management
Projects
Collegiate Sport Manager, Student Manager at Westmont College for Women's Basketball
Timeline
Waitress and Bartender
Seasurf Fish Company
02.2025 - Current
Varsity Coach
Laguna Hills High School
08.2023 - Current
Secretary
Children's Hospital of Orange County
06.2023 - 09.2024
Lifeguard
Life Time Fitness
05.2022 - 08.2022
Kids Crossfit Coach
Left Coast Crossfit
09.2020 - 08.2021
Receptionist
Left Coast Crossfit
09.2020 - 07.2021
Associate of Science - Health Sciences
Saddleback College
NREMT - Emergency Medical Technician
OCEMT