Madsion Hakala
Yorba Linda
Summary
I am Madison Hakala. A current student at Biola University for Communication, after attended Orange Coast Community College. For the past three years, I have been working at Sprouts Farmers Market, starting as a bagger and now working as a cashier. I am a reliable individual with a positive attitude, having developed valuable skills in a fast-paced retail environment, including cash handling and providing excellent customer service. I am quick to adapt and learn, ready to transition into a new field that values efficiency and customer interaction, focusing on applying my intense multitasking and problem-solving abilities to new opportunities.
Overview
4
4
years of professional experience
Work History
Cashier
Sprouts Farmers Market Inc, Grocery
Yorba Linda, CA
08.2022 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean, organized checkout areas to enhance customer experience.
- Resolved customer inquiries and concerns with professionalism and courtesy
- Implemented best practices for cash handling, reducing discrepancies during audits.
- Welcomed customers and helped determine their needs.
- Increased sales of promotional items by informing customers about current offers.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Intern
Saddleback Church
Lake Forest, CA
01.2026 - 04.2026
- Assisted in recruitment in Job Fairs at local Universities for students interested in Internships
- Assisted in organizing community outreach events, enhancing participant engagement and attendance.
- Coordinated volunteer schedules and assignments, fostering teamwork and efficiency among participants.
- Assisted in recruitment processes by screening resumes and scheduling interviews.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Explored new technologies and approaches to streamline processes.
- Assisted in crafting social media posts to enhance online presence.
Education
Bachelor of Arts - Communication
Biola University
La Mirada, CA12-2027
Associate of Arts - Communication
Orange Coast Community College
Costa Mesa, CA08-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Complex Problem-solving
Timeline
Intern
Saddleback Church
01.2026 - 04.2026
Cashier
Sprouts Farmers Market Inc, Grocery
08.2022 - Current
Associate of Arts - Communication
Orange Coast Community College
Bachelor of Arts - Communication
Biola University