To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Processing Technician
SNDL Inc.
01.2021 - 11.2023
Responsible to adhere to and maintain and promote a positive company culture.
Assist with the setup of processing equipment.
Product sorting and grading as required.
Improved bottling efficiency by maintaining and operating high-speed production equipment.
Reduced waste through careful monitoring of product quality during the bottling process.
Ensured smooth operations by performing routine maintenance on bottling machinery.
Maintained a safe work environment by adhering to strict safety protocols and guidelines.
Product processing to ensure final product meets specifications.
Sanitation of processing areas and equipment as required.
Dry room maintenance and monitoring as required.
Performing duties such as but not limited to; trimming, drying, sorting and packaging of product.
Adhere to company health and safety policies.
Ensure the following of company SOP’s.
Kept operations in compliance with company, safety and legal requirements.
Completed frequent inspections to identify and resolve problems affecting performance.
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Team Member
Tim Hortons
09.2019 - 12.2020
The responsibilities for the position focus on customer satisfaction.
Tim Hortons restaurant associates also greet customers, take food orders, prepare and bake food, run cash registers, and keep stores clean and sanitized.
Team members stand responsible for proper handling and storage of food, as well.
Learned all required tasks quickly to maximize performance.
Developed strong cooperative relationships with coworkers and managers.
Contributed to team success by completing jobs quickly and accurately.
Worked different stations to provide optimal coverage and meet production goals.
Store Manager
Subway Restaurant
01.2017 - 12.2019
Performs and directs overall restaurant management.
Directs sfaff to ensure the food safety, product preparation, and all standard performed.
Maintains standards of restaurant safety and security.
Responsible for inventory and money control.
Exceptional customer service is a major component of this position.
Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed.
Communicates changes of food preparations formulas, standards.
Ensure compliance with sanitation and safety regulations.
Resolved customer service issues promptly.
Team Member
Tim Hortons Didsbury
06.2015 - 01.2017
Consistently provided friendly guest service and heartfelt hospitality.
Demonstrated integrity and honesty while interacting with guests, team members and management.
Operated the drive-through window and sales register quickly and efficiently.
Greeted customers and provided excellent customer service.
Pleasantly and courteously interacted with customers.
Maintained high standards of customer service during high-volume, fast-paced operations.
Stored food in designated containers and storage areas to prevent spoilage or cross- contamination.
Cooked and packaged large batches of food that were prepared to order or kept hot until needed.
Restaurant Supervisor
Alshaya Group
08.2012 - 05.2015
Greeted customers and provided excellent customer service.
Pleasantly and courteously interacted with customers.
Maintained high standards of customer service during high-volume, fast-paced operation.
Prepared fountain drinks and ice cream items.
Check equipment always to ensure safety during operation.
Verified the prepared food met all standards for quality and quantity.
Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
Followed food safety procedures according to company policies and health and sanitation regulation.
Prepare deployment plan and task assignment to all crew member.
Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Restaurant Supervisor
Jasmi's Corporation
10.2009 - 09.2011
Coordinated team members with focus on productivity, efficiency, and enhancing customer experience.
Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
Greeted and interacted extensively with customers, promoting specials and providing details regarding key product offerings.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Identified and addressed customer complaints to promote satisfaction and loyalty.
Effectively scheduled and allocated assigned team in alignment with operational and customer needs.
Production Assembler
Asia Pacific Timber and Plywood Corp, APTPCO
09.2005 - 09.2009
Reduced waste and increased productivity through accurate measurement and cutting techniques.
Enhanced lumber sorting efficiency by implementing an effective organization system.
Identifying and segregating high-quality of wood veneers.
Loading and unloading core for kiln drying.
Sorting and stacking dried veneers for plywood production making.
Carrying heavy tasks such as supplying lumber core to a different machines.
Assists machine operators on veneer mills.
Ensure the work safety procedure at all times.
Carried out day-day-day duties accurately and efficiently.
Exceeded goals through effective task prioritization and great work ethic.