Madonna Bugayong
Los Angeles
Summary
Accomplished professional providing skills in customer service, caregiving and housekeeping. Responsible self employed housekeeper with over 10 years of experience. Provided residential house cleaning to a church community with references upon request. Nurturing caregiver with a warm heart and compassion for my clients.
Able to cook, clean, groom, manage household affairs and mail, medication management and companionship.
Retail and cashier skills in food and grocery stores.
Overview
24
24
years of professional experience
Work History
House Cleaner
Self Employed Services
02.2015 - Current
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Vacuumed rugs and carpeted areas and mopped floors.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Washed and deep cleaned walls, ceilings, appliances, cabinets, doors, windows, floors and hard ro reach areas.
- Wash and fold laundry, comforters, bedding.
Caregiver
Self Employed Services
02.2012 - 07.2025
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Cashier
Sprouts Market
06.2018 - 03.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
FedEx Handler
FedEx
04.2017 - 04.2018
- Followed safety protocols to minimize workplace accidents.
- Lifted up to 20 pounds on regular basis.
- Completed visual inspections of packages to check quality against standards.
Insurance Underwriter
InsureNow Insurance Services
05.2010 - 02.2012
- Studied insurance industry changes, remaining up-to-date with latest trends and protocols.
- Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
- Met with customers, agents and brokers to negotiate coverage, price, and service delivery.
- Evaluated applications to determine insurance coverage and appropriate risk classifications.
Cashier
KFC
03.2002 - 11.2010
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete orders and handled register in store and drive thru.
- Opened store and prepped food and followed procedures for safe food handling.
- Team lead
Education
Associate of Applied Science - Medical Assitant
Everest College
Gardena, CA06-2012
High School Diploma -
North Torrance High School
Torrance, CA06-2002
Skills
- Dedicated professional house cleaner and customer service
- Detailed oriented, neat and organized in all my job skills
- Compassionate and empathetic
- Leadership and problem solver
- Time management
- Adaptability
- Communication and active listening
- Creative and team player
Timeline
Cashier
Sprouts Market
06.2018 - 03.2019
FedEx Handler
FedEx
04.2017 - 04.2018
House Cleaner
Self Employed Services
02.2015 - Current
Caregiver
Self Employed Services
02.2012 - 07.2025
Insurance Underwriter
InsureNow Insurance Services
05.2010 - 02.2012
Cashier
KFC
03.2002 - 11.2010
Associate of Applied Science - Medical Assitant
Everest College
High School Diploma -
North Torrance High School