Madisyn Jalomo
Clovis,CA
Summary
Accomplished Shift Manager at Der Wienerschnitzel, renowned for enhancing customer satisfaction through exceptional service and conflict resolution. Adept in team supervision and health protocols, fostering a productive work environment. Proven track record in elevating team performance and ensuring operational excellence.
Seeking to transition into new field, utilizing skills developed in high-demand, customer-focused environment. Proficient in team leadership, operational management, and conflict resolution, consistently driving positive outcomes. Ready to apply strong foundation in these areas to new and challenging role.
Overview
4
4
years of professional experience
Work History
Shift Manager
Der Wienerschnitzel
04.2022 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored staff on operational procedures and quality standards.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Monitored employee performance, providing feedback to enhance productivity and teamwork.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Resolved customer complaints promptly, improving satisfaction and loyalty metrics.
- Excelled in every store position and regularly backed up front-line staff.
Education
High School Diploma -
Gateway High School
Clovis, CA05.2021
Skills
- Customer service
- Health and safety protocols
- Cleaning procedures
- Conflict resolution
- Team supervision
- Restocking oversight
- Cash Handling
Timeline
Shift Manager
Der Wienerschnitzel
04.2022 - Current
High School Diploma -
Gateway High School