Madison Wright
Fort Erie
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 6 years of experience working in busy environments.
Overview
5
5
years of professional experience
Work History
Duty Manager
Wildplay Elements Park
07.2020 - 10.2023
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Improved customer satisfaction by promptly addressing and resolving guest concerns and complaints.
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Supervised and coordinated team to provide guidance and support and maximize performance.
Attractions Operator
Safari Niagara
05.2018 - 09.2019
- Developed strong relationships with fellow team members, fostering a cohesive work environment that consistently delivered high-quality experiences for guests.
- Enhanced participant safety by conducting thorough equipment inspections and maintenance routines.
- Achieved high levels of guest satisfaction by actively monitoring comfort levels throughout the experience, intervening when necessary to provide additional support or instruction.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
Education
Advanced Diploma - Medical Laboratory Sciences
The Michener Institute For Applied Health Sciences
Toronto, ON02.2026
Bachelor of Science - Medical Science
Brock University
St. Catharines, ON04.2021
Skills
- Problem Resolution
- Attention to Detail
- Customer Service
- Time Management
- Team Leadership
- Professionalism and Integrity
Timeline
Duty Manager
Wildplay Elements Park
07.2020 - 10.2023
Attractions Operator
Safari Niagara
05.2018 - 09.2019
Advanced Diploma - Medical Laboratory Sciences
The Michener Institute For Applied Health Sciences
Bachelor of Science - Medical Science
Brock University
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