Madison Whitmill
Yucaipa
Summary
Dependable professional with excellent organization skills demonstrated through history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states. I have experience in data entry and administrative tasks, highly organized with a track record of accuracy and efficiency.
Overview
11
11
years of professional experience
Work History
Caregiver
Citrus senior care
Redlands
05.2024 - 03.2025
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Participated in team meetings regarding client progress or concerns raised by family members.
Front Desk Receptionist
Pacífica senior living
Menifee
12.2022 - 02.2023
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Updated customer information in databases regularly to ensure accuracy of records.
- Answered incoming calls, directed them to appropriate personnel and took messages.
Lead Medication Technician
Avid behavioral day program
San Marcos
06.2020 - 12.2022
- Created reports for pharmacists on medication orders, refills, and renewals.
- Ensured that all medications are administered according to physician instructions.
- Responded promptly to inquiries from patients, family members, physicians, nurses, pharmacists or other healthcare professionals concerning medication information.
Revenue Cycle Specialist
Behavioral health RCM
Columbia
01.2017 - 12.2019
- Reviewed patient charts for accuracy prior to submitting claims for reimbursement.
- Processed appeals related to denied or rejected claims in a timely manner.
- Reconciled monthly accounts receivable reports against system transactions.
Server
Mariachisrestaurant
Manning
04.2014 - 09.2016
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Monitored dining room for cleanliness and proper set-up at all times.
- Stayed informed about daily specials, new menu items, promotions.
Education
High School Diploma -
Phoenix High School
Manning, South Carolina07-2014
Skills
- BLS
- CPR
- FIRST AID
- CPI
- MEDICATION TECHNICIAN
- Meal preparation
- Medication administration
- Patient care
- Health monitoring
- Record keeping
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Critical thinking
- Effective communication
- Confidentiality practices
- Compassionate support
- Emergency response
- Safety awareness
- Lifting and transferring
- Basic housekeeping
- Records maintenance
- Hoyer lifting equipment
- Care plan adherence
- Strong ethics
- Housekeeping tasks
- Compassion and empathy
- Records management
Timeline
Caregiver
Citrus senior care
05.2024 - 03.2025
Front Desk Receptionist
Pacífica senior living
12.2022 - 02.2023
Lead Medication Technician
Avid behavioral day program
06.2020 - 12.2022
Revenue Cycle Specialist
Behavioral health RCM
01.2017 - 12.2019
Server
Mariachisrestaurant
04.2014 - 09.2016
High School Diploma -
Phoenix High School