Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Madison Watson

Canoe Cove,PE

Summary

Experienced waitress known for maintaining a strong work ethic and consistently displaying a positive attitude. Demonstrated success in fast-paced service settings, utilizing skills in order management, payment processing, and upselling. Keeps up-to-date on menu items and provides targeted recommendations to meet individual customer needs. Well-versed in handling special dietary requirements and adhering to food safety standards.

Overview

10
10
years of professional experience

Work History

Server

Belvedere Golf Club
06.2019 - Current
  • Checked guests' identification before serving alcoholic beverages and monitored patrons for alcohol intake to reduce inappropriate behavior.
  • Worked with POS system to place orders, manage bills, and payments.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience and used slow periods to restock supplies.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends as well as setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.

Cashier & Clothing Associate

Sport Chek
09.2018 - 06.2020
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.

Supervisor

Boomburger
06.2014 - 07.2018
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Resupplied and arranged food stations, ingredients, and supplies in preparation for peak periods.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

Diploma -

Bluefield High SchoolDates From Sept 2013 – To June 2016 -

High School Diploma -

Bluefield High School
North Wiltshire, PE
06-2016

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cleanliness standards
  • Attention to detail
  • Reliable and responsible
  • Multitasking and organization
  • Team player
  • Cash handling
  • High volume dining
  • Inventory management
  • Responsible beverage service
  • POS operation

Additional Information

References available upon request.

Timeline

Server

Belvedere Golf Club
06.2019 - Current

Cashier & Clothing Associate

Sport Chek
09.2018 - 06.2020

Supervisor

Boomburger
06.2014 - 07.2018

Bluefield High SchoolDates From Sept 2013 – To June 2016 -

Diploma -

High School Diploma -

Bluefield High School

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Madison Watson