MADISON VELTRI
Ottawa,Canada
Summary
Dedicated, trauma-informed Social Worker registered with the OCSWSSW, with extensive experience at Queensway Carleton Hospital, excelling in discharge planning and crisis intervention. Proven ability to advocate for clients and facilitate peer support, while effectively navigating complex family dynamics. Skilled in psychosocial assessments, and fostering resilience in individuals facing critical challenges.
Overview
7
7
years of professional experience
Work History
Social Worker
Queensway Carleton Hospital
10.2019 - Current
- Work as part of a multi-disciplinary team to provide services to patients and families in the Emergency Department, and other inpatient departments.
- Complete psychosocial assessments as needed.
- Work directly with patients and families to provide support, including discharge planning, referrals, and information regarding community resources, supportive counseling, and crisis intervention, as well as support with critical illness, death, and dying.
- Documented progress notes, psychosocial assessments, and maintained accurate records in line with compliance standards.
- Member of the Medical Assistance in Dying Team, with duties including assessments, family support, and patient support.
- Chair of the Social Work Social Committee, which plans activities and events for the social work team.
- Member and trainer of Peer Support team at hospital. Respond to critical incidents to debrief, and provide support as needed. Provide direct peer support as needed
MSW FIELD PRACTICUM EXPERIENCE
The Ottawa Hospital Rehabilitation Centre
04.2019 - 08.2019
- Work as a part of a multi-disciplinary team providing rehabilitation services to individuals with Acquired Brain Injuries and their families
- Shadow and work alongside ABI Social Workers along with Social Workers from other areas of TOH
- Carry a caseload of ABI and short-term rehab patients and provide direct social work interventions
- Work directly with patients and their families as well as other service providers as needed to provide supportive counselling, community referrals, and discharge planning supports
- Attend weekly inpatient management meetings, joint discharge operation meetings, and all other staff meetings
- Facilitate family conferences with ABI treatment team to address patient and family questions/concerns and provide recommendations for discharge
- Complete all required documentation including assessments, progress notes, and discharge notes
Housing Based Case Manager
Salvation Army Ottawa Booth Centre
04.2018 - 11.2018
- Provide intensive case management services to people experiencing homelessness and those recently housed, working with people 'where they are at'
- Use a Housing First approach to facilitate the movement from street living to permanent housing
- Provide crisis intervention supports when necessary
- Responsible for assessments, goal planning and other case management documents, and maintaining up-to-date and accurate documentation
- Complete referrals for other services as required
- Advocate for client's equal access to services when necessary
Education
Master of Social Work -
Carleton University
Ottawa, ON01.2019
Bachelor of Social Work -
Carleton University
Ottawa, ON01.2018
Death, Dying and Bereavement Certificate -
Laurier University
08.2025
Skills
- Discharge and resource planning expertise
- Critical incident response
- Debriefing techniques
- Peer support facilitation and training
- Crisis intervention
- Conflict resolution and mediation
- Grief and bereavement counseling
- Knowledge of different therapy modalities including DBT, CBT, ACT, and Family Systems
- Psychosocial assessment skills
- Ability to work independently and as a team member
- Ability to work with different age groups and navigate challenging family dynamics
References
References available upon request.
Timeline
Social Worker
Queensway Carleton Hospital
10.2019 - Current
MSW FIELD PRACTICUM EXPERIENCE
The Ottawa Hospital Rehabilitation Centre
04.2019 - 08.2019
Housing Based Case Manager
Salvation Army Ottawa Booth Centre
04.2018 - 11.2018
Master of Social Work -
Carleton University
Bachelor of Social Work -
Carleton University
Death, Dying and Bereavement Certificate -
Laurier University
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