Summary
Overview
Work History
Education
Skills
Certification
Certifications
Timeline
Hi, I’m

Madison Symonds

Parksville,BC

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

3
years of professional experience
1
Certification

Work History

EP Canada

Production Assistant
06.2018 - 05.2019

Job overview


  • Demonstrated adaptability in handling various production roles as needed, enhancing versatility within the team.
  • Contributed to maintaining a safe working environment on set by adhering to safety protocols and addressing potential hazards promptly.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Communicated with other crew members via walkie-talkies to coordinate production activities.

Final Approach Restaurant

Server/Restaurant Hostess
05.2018 - 11.2018

Job overview

  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Canadian Tire

Customer Service Cashier
03.2016 - 05.2018

Job overview

  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Streamlined the checkout process for faster service and improved customer experience.

Education

Kwalikum Secondary School/PASS
Qualicum Beach, BC

High School Diploma
06.2018

Skills

  • Product Merchandising
  • Guest Services
  • POS System Operation
  • Strong numeracy skills
  • Attention to Detail
  • Interpersonal Skills
  • Reliable and Responsible
  • Customer Complaint Resolution
  • Merchandise Restocking

Certification

Top Sales Award - Jumstart Program through Canadian

Certifications

Top Sales Award - Jumpstart Program through Canadian Tire

Class 5 Drivers License - Clean abstract with a reliable vehicle 

WHMIS - Health and Safety Training

Workplace Violence, Harassment, and Bullying Prevention Training

Red Cross First Aid - Level 1

Propane Safety Awareness 


Timeline

Production Assistant

EP Canada
06.2018 - 05.2019

Server/Restaurant Hostess

Final Approach Restaurant
05.2018 - 11.2018

Customer Service Cashier

Canadian Tire
03.2016 - 05.2018

Kwalikum Secondary School/PASS

High School Diploma

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Madison Symonds