Madison Stringer
Edmonton,AB
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Server
Original Joe's Restaurant & Bar
2020.05 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Barista
KB&Co
2019.02 - 2020.06
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Seasonal Worker
Lululemon
2018.11 - 2019.02
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Server
Mr. Mikes
2017.09 - 2018.01
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Jasper Place School
Edmonton, AB06.2016
Skills
- Order Delivery Practices
- Daily Specials Memorization
- Guest Engagement
- High-Volume Dining
- Food Running
- Food Inspection
Timeline
Server
Original Joe's Restaurant & Bar
2020.05 - Current
Barista
KB&Co
2019.02 - 2020.06
Seasonal Worker
Lululemon
2018.11 - 2019.02
Server
Mr. Mikes
2017.09 - 2018.01
High School Diploma -
Jasper Place School
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