Madison Scott
Encinitas
Summary
Dynamic and dedicated professional with a strong background in customer service at Ki's Restaurant. Proven ability to enhance team collaboration and problem-solving skills while delivering exceptional experiences. Skilled in pet care and organizational management, consistently providing excellent client satisfaction and repeat business. Committed to maintaining high standards in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Server Assistant/Food Runner/Hostess/Cashier
Ki's Restaurant
Encinitas
07.2025 - Current
- Provide excellent customer service, both in-person and via phone orders
- Collaborate and communicate well with coworkers and management in a fast-paced restaurant environment
- Verify orders, ensure presentation is correct, deliver to tables
- Prepare and pack school lunches for delivery
- Juice Bar Attendant
- Cashier
- Restocking supplies, table maintenance, perform opening and closing duties
- Assist with customer needs, including receiving and responding to customer complaints and feedback
- Maintain active food handler's card
Pet & House Sitter
Self-Employed
Escondido
01.2022 - Current
- Provide reliable care for pets (feeding, walking, administering medications, and offering companionship) while clients are away.
- Manage house-sitting duties, including watering plants, bringing in mail, and ensuring the security and cleanliness of clients' homes.
- Maintain strong communication with pet owners, providing regular updates and ensuring their peace of mind.
- Cultivate repeat business and positive referrals by delivering exceptional service.
Volunteer
Open Arms Animal Rescue
Ramona
01.2021 - 12.2022
- Assisted with public adoption events
- Enhanced communication skills while discussing the mission of the Rescue. Engaged with the public and potential adopters to provide information and promote adoption of small rescue dogs.
- Maintained a clean and organized environment at the adoption events to ensure animal health and safety.
Volunteer - Stachetoberfest
Escondido Fire Department
Escondido
09.2019 - 05.2021
- Assisted with the set up and take down of the annual non-profit fundraiser Stachetoberfest which is sponsored by the Escondido Fire Department to provide financial aid to firefighter families in need.
- Performed sales of Stachetoberfest merchandise, which included cashiering.
- Successfully worked in a fast-paced environment with several other volunteers.
Volunteer, Safety Academy
Escondido Police Department
Escondido
09.2017 - 05.2019
- Role-player and teaching assistant during Public Safety Academy courses for teens.
- Successfully worked in a fast-paced environment with other volunteers to observe and train teens during various safety-related scenarios.
Education
High School - AP Courses in Human Geography, European History, Honors English, Statistics, Physics, college level English, College Applications, Personal Finance
San Dieguito Academy High School
Encinitas, CA06.2026
Skills
- Customer Service
- Organization
- Problem-Solving
- Time management
- Pet Care
- Team collaboration
References
Available upon request.
Timeline
Server Assistant/Food Runner/Hostess/Cashier
Ki's Restaurant
07.2025 - Current
Pet & House Sitter
Self-Employed
01.2022 - Current
Volunteer
Open Arms Animal Rescue
01.2021 - 12.2022
Volunteer - Stachetoberfest
Escondido Fire Department
09.2019 - 05.2021
Volunteer, Safety Academy
Escondido Police Department
09.2017 - 05.2019
High School - AP Courses in Human Geography, European History, Honors English, Statistics, Physics, college level English, College Applications, Personal Finance
San Dieguito Academy High School