Madison Schouten
St. Catharines
Summary
Dedicated floral designer with experience in creating custom arrangements and managing inventory. Known for strong teamwork and proactive communication, ensuring quality control and enhancing customer experiences during peak seasons.
Overview
11
11
years of professional experience
Work History
Floral Arranger
Northland Floral
Vineland, ON
11.2024 - Current
- Designed floral arrangements tailored to client specifications and seasonal themes.
- Collaborated with team members to optimize workflow efficiency during peak seasons.
- Managed inventory levels to ensure availability of fresh flowers and supplies.
- Trained new staff on arrangement techniques and company standards for quality assurance.
- Developed creative solutions for unique client requests, enhancing customer satisfaction rates.
- Improved client satisfaction through careful attention to detail and proactive communication during the planning process.
Florist
The Watering Can
Vineland, ON
08.2023 - 11.2024
- Assisted in creating floral arrangements for various occasions, ensuring client satisfaction and aesthetic appeal.
- Provided exceptional customer service, addressing inquiries and guiding clients in selecting appropriate floral products.
- Supported daily operations by preparing floral materials, including cutting stems and conditioning blooms for longevity.
- Maintained a clean and organized workspace, ensuring a safe and efficient work environment for all staff members.
- Prepared incoming flower stocks for inclusion in arrangements, bouquets.
Educational Assistant
Heritage Christian School
Jordan, ON
08.2021 - 06.2023
- Assisted educators in implementing lesson plans and classroom activities.
- Supported students with diverse learning needs to enhance academic performance.
- Facilitated communication between teachers, parents, and students to promote engagement.
- Adapted instructional materials to meet individual student requirements effectively.
Floral Designer
Northland Floral
Vineland, ON
07.2015 - 08.2021
- Designed custom floral arrangements for various events, ensuring customer satisfaction and creative expression.
- Managed inventory of flowers and supplies, maintaining optimal stock levels for efficient workflow.
- Conducted quality checks on floral products to ensure freshness and presentation standards were met.
Education
EA/SNS - Educational Assistant/ Special Needs Support
Niagara College
Welland, ON04-2016
High School Diploma -
Heritage Christian School
Jordan, ON06-2014
Skills
- Detail orientation
- Customer orders
- Cleanliness
- Active listener
- Time management
- Attention to detail
- Friendly and outgoing
- Team player
- Adaptive and creative
- Quality control
- Exceptional customer service
Languages
English
Timeline
Floral Arranger
Northland Floral
11.2024 - Current
Florist
The Watering Can
08.2023 - 11.2024
Educational Assistant
Heritage Christian School
08.2021 - 06.2023
Floral Designer
Northland Floral
07.2015 - 08.2021
EA/SNS - Educational Assistant/ Special Needs Support
Niagara College
High School Diploma -
Heritage Christian School